Ronald Toxopeus
Friendly staff. Bought my hot tub here 16 years ago. Still running. They service what they sell!
Taking CallsPool & Hot Tub Companies in Kingston, Ontario
Beachcomber Hot Tubs
Beachcomber Hot Tubs
Beachcomber Hot Tubs is based in Kingston and offers a free 100-day in-home trial for Beachcomber hot tubs. Reviews describe delivery and setup for new tubs, plus parts, spa service, and phone troubleshooting for a pump issue.
Last Updated October 7, 2026.
Business Highlights
- The company offers a free 100-day in-home trial for Beachcomber hot tubs.
Service Area
Based in Kingston.
Local Business Taking Calls
Beachcomber Hot Tubs is one of 8 pool & hot tub companies ProsGrade lists in Kingston, Ontario.
Taking Calls
Taking calls through ProsGrade
Listing details
3 services listed: Hot tub delivery and setup, Parts and spa service and Phone troubleshooting. Open 5 days a week. Rated 4.7 from 39 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Beachcomber Hot Tubs compares with the other 7 pool & hot tub companies on ProsGrade in Kingston, using public Google ratings and review counts.
- Ranks in the top half of the 8 Kingston pool & hot tub companies on ProsGrade by Google rating and review volume.
- Rated 4.7 on Google, at or above the 4.4 average of other Kingston pool & hot tub companies on ProsGrade.
- One of 3 Kingston pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
3 services- Hot tub delivery and setupCustomers describe delivery, precise placement, and startup guidance for new hot tubs.
- Parts and spa serviceReviewers describe using the shop for spa parts and service support.
- Phone troubleshootingA customer received help with a spa pump issue over the phone and solved it without a service call.
Reviews
What customers say
Customers describe friendly, consistent staff and a courteous delivery crew that arrived on time, placed a tub as requested, and explained startup. Reviews also mention help with spa parts and service, plus pump troubleshooting by phone with a next-day follow-up.
Customer Reviews
Travis R
I purchased my hotub in 2021 and found the customer service and maintenance to go above and beyond. The Beachcomber hot tub meets and exceeds my needs. The hybrid model is stylish and if anything ever went wrong whether small or large, the team here has ensured I have never once regretted my purchase.
If your in the market for a hotub buy from this locally owned Canadian company.
Thomas
Our new hot tub was delivered yesterday and the set up experience was truly enjoyable. The guys showed up on time, were courteous and professional and made sure the tub was placed precisely where I asked. They took their time, explained the start up procedure thoroughly and made sure all my questions were answered before leaving. Exceptional service like this is getting increasingly hard to find, thank you for getting us started on the right foot!
Dave Tregunna
Bought my spa from the "other guys" in Kingston, had issues with it from first day, was total nightmare. Started using Beachcomber for parts and service on my spa, always friendly and no B.S , always same people that serve me. Ordered a customer cover from them after having to replace the original cover after 1yr....the one from Beachcomber looks instantly way higher quality and was same price that I was quoted from original dealer.
Only spa store you need to use....
Chris Wilson
I had a minor issue with the spa pump on my hot tub recently (tub is 12 years old), and I called in with a technical question. I received great assistance over the phone & was able to solve my problem without a service call. Brad even phoned the next day, to make sure I was able to get it repaired. This type of customer service is rare these days, and I commend them. Whether you need a new tub, or just a great spot to get chemicals and keep things running smoothly Beachcomber Kingston is the place !
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