Neighborhood pool and spa store providing hot tubs, supplies, parts, and water analysis, with help arranging service when needed Serving homeowners across Las Cruces, New Mexico.
Local shop with years of product knowledge, helpful guidance for new and experienced owners, and in-stock essentials to keep pools and spas running. Staff can assist with parts matching and practical maintenance tips, and help arrange service when needed Local experience that helps homeowners across Las Cruces, New Mexico compare a more region-aware provider.
Las Cruces, New Mexico and surrounding Doña Ana County neighborhoods.
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Hot tubs and accessories; pool and spa chemicals; parts and covers; in-store water testing; help coordinating pool and spa service.
Reviews frequently mention knowledgeable, helpful staff and useful guidance for maintaining pools and hot tubs. Several customers note good selection of supplies and reasonable pricing on parts and covers, including quick availability for common items. Some negative feedback cites communication delays and dissatisfaction with scheduling or service follow-through. Overall ratings reflect a mix of strong in-store support with occasional service coordination issues.
Yes discount pools. You get what you pay for.I bought my brothers beautiful home, where discount, had been doing the service for 7 years.The pool, hot tub and pump house now need extensive repairs from neglect.
Great knowledge and experience to help with all of your pool maintenance needs. The staff has helped me maintain my pools for years. They have super awesome products and I hope to buy a hot tub here one day!!
I purchased my hot tub from them 10 years ago and still love it! When I have needed a part or maintenance supplies, they are quick and reasonably priced. I recently had the cover replaced and Im very pleased with the pricing and quality in addition to them having it in stock.
Great store, knowledgeable staff and very helpful. As a nice pool owner I needed lots of help and they deliver at a fair price. They also have a great service tech Albert and his helper Luis! Top of the Crop in pool techs . Very helpful and friendly. I appreciate you all and thanks for helping me manage my pool.
Extremely disappointed with their customer service. I need to move the hot tub I bought from them in Dec 22 to a new concrete slab outside the backyard. The offer to schedule me and requested some pictures. I send the pic to the email I was given. Since they didn’t respond, I stopped by the store, talked to Paul and uploaded the pics to his cell phone. He said they will contact me for scheduling but I could be done ( I requested the service to be done before Oct 6)The next day I called and they saidthat Paul had gone on vacation and they were short handed so I was looking around 3 weeks at least before the service could be done. I requested to speak to the owner and he said he was busy with another client. He told me he was going to call me back ( that was this past Friday). Extremely dissatisfied by their lack of professionalism. I wish I have not spent 25K plus in that store.
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