Showroom support for hot tub selection, parts sourcing, repairs, and water care. Assistance for new and used tubs, with delivery and setup available Serving homeowners across Lethbridge, Alberta.
Local guidance for selecting a tub that fits your space and budget. Helpful support for parts and troubleshooting. Delivery and setup available. Storefront service with phone support during posted hours Local experience that helps homeowners across Lethbridge, Alberta compare a more region-aware provider.
Lethbridge and nearby Southern Alberta communities; call to confirm service to your address.
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Hot tub and spa sales, used and reconditioned tubs, parts and accessories, delivery and setup, troubleshooting and repairs, water care advice.
Reviews highlight friendly, knowledgeable staff who help identify the right parts and provide clear advice. Many note prompt responses, fast shipping, and smooth delivery and setup. Customers also mention fair handling of issues and support for used and reconditioned tubs.
Best service ever! I have a older Marquis hot tub which needed a couple of small parts replaced and not only did Wild Rose have them in stock but they were sent out to me in Saskatchewan the same day! Very helpful and knowledgeable staff who took the time to make sure I had what I needed.
I purchased a second hand tub about 18 months ago - unfortunately it turned out to be a lemon, but the service I received was always prompt and fair. I replaced the tub, with generous credit for purchases I had made for the old tub that did not rectify the problems it had. The new tub is awesome! It was delivered quickly and set up was hassle free. The owner, and staff are always helpful and friendly.
last year I told Claude if he had a used Lotus Bay tub come in to let me know as I was interested in upgrading my used Chairman 2 Hot tub. Two weeks ago I get a call from Claude who informs me he had a note in his files I might be interested in a reconditioned Lotus Bay hot tub. Now that is customer service. The rest is history. The removal and installation of my new used hot tub went flawlessly. While I rarely need a service call when I do they are prompt and do a great job. My hot tub was over 10 years old and still worked like the day I bought it. Dimension one brand is a quality product.
We love our hot tub! Wild rose has been phenomenal to deal with! We had a few issues (not their fault) but they have gone above and beyond to help! We have used our hot tub at least once a day, sometimes 3 times a day, since getting it at the end of November!
I contacted Wild Rose Hot Tubs looking for a BBQ and found great service and a great product! Staff there were very professional, polite and friendly. They were able to answer my questions and introduced me to Traeger Pellet Grills, which the staff member recommended highly from personal experience. It’s always nice when the staff use the products they sell so they have a good idea of its quality and function. Two thumbs up!
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