Geddes Pool Co Inc

Super nice guys. 2 guys came out and replaced the seal on my pump. They did a great job. 3 very nice guys came out to look at my pool (issues with pool surface and some creative piping by a former owner). NEVER heard another word. Try though I might (and I did!) to get some kind of estimate or response. NOTHING.

We hired Geddes to open and maintain our pool this year. They came out to open the pool and after they left there were multiple jets that were missing, items that were not screwed in all the way or crooked and they did not clean the pool. They also did not have any knowledge about our auto fill feature versus using a hose to fill up the pool. I went ahead and sent payment in for the opening because I figured they would be maintaining our pool and would fix those items the next time they came back. When I inquired about why they didn’t clean the pool during the opening, they said that it has to be requested as that isn’t part of their regular service. I was surprised because I thought opening the pool meant it would be ready to swim. They came out 2 other times to check the water and put in the chemicals. They did not fix any of the items that were done I correctly during the opening. My husband was feeling unsure about them so took a sample of water to a pool store. They tested the water and told us that we were at a 40 out of 100 on water quality and it was not safe to swim. My kids had been swimming in that water already. We had to add over $270 of chemicals and salt to get the water to the correct ph. The lady at the pool store said she didn’t think that they were treating it like a saltwater pool which I had told them on the phone when we hired them and they should be able to tell from the equipment. When one of the guys was here doing the maintenance, he was smoking. The pool was never cleaned well and they did not brush it. I requested a call from a manager or an owner and have never heard back.

We recently bought a home with a pool, and while excited to have one, soon after moving in I realized I had zero knowledge on how to maintain it. I reached out to Geddes pools and talked with Charlotte on the phone for way longer than I probably should have, her answering every question I had and making several suggestions on how to maintain my new pool. I arrived at the Geddes pool location and found everything I could ever need to take care of my pool was there and in stock. Charlotte assisted me again, and when I left I finally felt like I understood how to take care of my pool with confidence. Charlotte and the rest of the staff at Geddes went simply above and beyond helping me out and I left not only feeling taken care of, but like I had made some new friends. I highly recommend Geddes Pools!

I tried all summer long to get my pool clean and was getting desperate. I went to Geddes and Charlotte (I think that was her name), asked me a lot of questions about what was going on with the pool and she figured out two things that no one had come up with before. A week later my pool was and still is crystal clear. I'll go to Geddes for all of my pool supplies from now on.