Business ProfilePool & Hot Tub Companies in Lexington, Kentucky
Suntime Pools & Spas
Suntime Pools & Spas
Suntime Pools & Spas is a pool and spa care company based in Lexington, serving central Kentucky. It has helped pool and spa customers since 1975 and offers computerized water testing with ALEX® and BioGuard Smart Lab™ tools.
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Business Highlights
- It is a BioGuard dealer.
- Its pool service team has over 75 years of combined experience servicing pools.
Service Area
Central Kentucky.
Active Business Listing
Suntime Pools & Spas is one of 12 pool & hot tub companies ProsGrade lists in Lexington, Kentucky.
Active
Public local listing
Listing details
12 services listed, including Spa service, Weekly pool service and Pool openings and closings. Open Monday to Saturday. 36 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Suntime Pools & Spas compares with the other 11 pool & hot tub companies on ProsGrade in Lexington, using public Google ratings and review counts.
- One of 12 Lexington pool & hot tub companies on ProsGrade.
Services Covered
12 services- Spa serviceHot tub repairs for any make or model
- Weekly pool serviceWeekly chemical treatments and pool cleanings
- Pool openings and closings
- Liner replacementsCustom-fit vinyl liners
- General pool servicesPump installations and sand changes
- Water testing and analysisComputerized testing with ALEX® and BioGuard Smart Lab™ tools
- Pool care consultationPool cleaning, maintenance and long-term protection
- Pool chemicals and suppliesBioGuard chlorine or saltwater products; Mineral Springs® and non-chlorine SoftSwim® products
- Spa chemicalsSpaGuard spa and hot tub chemicals
- Pool and spa equipmentHayward pool and spa equipment
- Pool cleanersDolphin pool cleaners
- Pool heatersRaypak residential pool heaters
Reviews
What customers say
Customers praise knowledgeable, helpful guidance and clear directions. One customer reported maintenance visits lasting under five minutes, chemicals added without being checked, and a hot tub that was dirty, cloudy and low on water. Another customer reported a replacement cover that was too wide, kept coming out of its rail and began tearing; the customer said Suntime told their husband to fix it and no longer served the area.
Customer Reviews
Taylor Fitzpatrick
Extremely Knowledgeable, Fast & Professional. They had everything in stock & priced as low as you can find. Quickly diagnosed our issue, detailed instructions on the how to of everything. 5 + Stars. Highly Recommend.
Nick Quinton
Hired Suntime Pools for hot tub maintenance. Each visit they spend less than 5 minutes at our property. They don’t check the chemicals, just throw some in and leave. Check out the pictures of how our hot tub looks trusting them to maintain it. Hot tub is dirty, water is cloudy, and the water level is low. Please don’t give this company your business. They clearly are not going to provide the services paid for.
Lisa Evans
2 years ago I went to replace my Latham pool cover that my husband originally installed and was great for 10 years. Lantham would not sell me another but said I must use this Suntime pool that’s 1 1/2 hours from me. So I did, they installed a standard cover that was to wide for my pool and said that we had it on wrong and now I have complained for 2 years on its operation. The cover keeps popping out of the rail due to too much material. I ask them why the wheels would not touch on one side and they said that their not even needed. Do not have them install your pool cover I am so sad. This was a big deal to me. Suntime responded to me saying to let my husband fix it that they don’t come to the hills anymore. My cover is tearing where it is folded so much
Chris Spoonamore
Bert is hands down one of the most genuine and helpful men I have met in business. My family has used his business for years and in fact, drive almost an hour just to work with him (we have other businesses closer) because we trust him that much. He has gone out of his way to make sure we have exactly what we need and clear directions when we get it. I highly recommend Suntime!
Teresa Davis
They are okay. Very expensive, hours not right. What about Sundays? Evenings in summer? Watch how much they recommend. They do give you print out of water testing, nice. Nice people, but they got get their priced in line. They will carry supplies to your vehicle, nice.
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Frequently Asked Questions
How should a customer prepare a water sample for Suntime’s testing?
The pool or spa water should circulate for 24 to 48 hours first. Suntime asks for about a quart from elbow depth in a clean plastic container, sealed for testing.
Does Suntime ship pool products?
Suntime does not ship products; online orders are available for local delivery or in-store pickup only.