Acapulco Pool & Spa LLC

We can’t say enough good things about Acapulco Pools & Spa. After our previous pool builder left us with multiple issues—including leaks, auto cover problems, poor drainage, and water sloping into the pool—Acapulco Pools stepped in and completely transformed our backyard. From the beginning, they were honest, professional, and willing to work with us. Instead of giving us an inflated bid just because the project involved fixing someone else’s mistakes, they took the time to assess the situation, explain the proper solutions, and rebuild our pool the right way. The quality of their work exceeded our expectations. They corrected the drainage issues, addressed the leaks and auto cover concerns, and delivered a beautiful pool that should have been built this way from the start. Their craftsmanship, attention to detail, and commitment to doing the job correctly truly set them apart. We are incredibly grateful for their hard work and highly recommend Acapulco Pools & Spa to anyone looking for a company that stands behind their work and genuinely cares about their customers. Thank you for giving us the pool we always wanted! ??

The team that came out was thorough and ensured my pool was set up for success, helping set up a new pool heater and opening my pool for the season! Luis is quick, knows his stuff, and I'd use them again in a heartbeat. Great team and constant communication!

We had a tremendous experience with Acapulco Pool when we needed our automatic pool cover cords fixed. They were fast and kept us updated on the part status. The customer service was fantastic and price was very competitive. We will definitely be return customers.

We couldn’t be happier with the massive transformation Acapulco Pools delivered on our 43-year-old pool. This was more than just a renovation; it was a total revival, and the result is truly stunning—it looks like a brand new pool again! The scope of work was significant: they removed all the old coping, installed beautiful brick pavers, replaced new liner track, put in a new skimmer, and finished it all off with a flawless new liner. The quality of work is top-notch, with meticulous attention to every detail. We are so glad we chose Acapulco Pools. Luis and his team were outstanding from start to finish. They are true professionals—expert, efficient, and they communicated clearly throughout the entire process. They turned a massive project into a smooth experience. If you are looking for a company to handle a minor refresh or a full-scale, complicated remodel like ours, do yourself a favor and call Acapulco Pools. Their expertise and craftsmanship are unmatched.

Ever since moving into my mid-century modern house on the east side of Lincoln, I dreamed of renovating my drab suburban backyard into an outdoor oasis. I knew I wanted a concrete (gunite) pool — I loved the look, the flexibility of design, and the performance. But I also wanted some other major work done — I wanted to turn my basement into a walk-out, complete with a sunken patio and firepit. And I wanted huge raised beds for landscaping, with not a single blade of grass in my backyard anymore. I spent months drawing up plans, laying everything out in the yard, and trying to get a feel for how everything would go together. I got really excited to pull the trigger… until I started getting quotes from contractors. The big names in town wanted to charge an arm and a leg for just the pool portion of the project, and weren't interested in touching the rest of the work. So I started looking around at newer pool companies. I stumbled upon Acapulco Pool & Spa — with nothing but a small collection of oddly-perfect 5-star reviews — and was a bit suspicious. There are a bunch of weird pool companies around here that pop up, take your money, and disappear. But after doing a bit of research on these folks, I felt good enough about them to reach out and get a quote. Francisco showed up and walked me through everything. Sure, we talked about pool shapes and finishes and automatic covers — but unlike the other pool contractors, Francisco spent a ton of time looking at my architectural drawings and walking through potential changes I’d want to make, plus project staging and construction. This guy obviously knows his stuff, and he made sure I had all the answers I needed. I met Luis a few days later to talk more about everything. We went back and forth several times on the plans before he even asked for a deposit. I ended up pulling the trigger, and couldn’t be happier. This was a massive project. They did 100% of the grading and concrete work, including building giant 4’-tall 8”-thick cast-in-place retaining walls. Everything had to be a hand-troweled finish, requiring huge crews and perfect timing. They nailed it. They had to do a ton of work with drainage systems — they had to dig a trench 40’ long and 8’ deep to install a sump system for my sunken patio; they also installed more than 100 ft of nearly-invisible 1” strip drain all around the pool. Honestly, the pool itself was probably the least interesting part of the whole project, but they knocked it out of the park — the tile and plaster jobs look great. Because of the massive scale of the project, it took all season last year, so I got to spend a ton of time with Luis, Francisco, Fernando, and the rest of the guys. They’re all really passionate guy who care about doing things the right way. I learned that they’re from a big family of pool builders who moved to Lincoln and immediately made an impact with all the local pool builders (you’ll see some of the same guys working for the more established names here in town). They also know all the talented folks around here, so they can bring them in when they need to crew up for a big day. Because of this, they’re essentially able to strip out the middle man — you’re getting the same crew, but you don’t have to pay for the office space, secretaries, and marketing/advertising campaigns that the big guys in town spend their money on. And it shows — their quote came in about half of what the biggest builder in town wanted. I was able to open the pool last fall when they finished it, and have swam every warm day we’ve had so far (it’s been a crazy spring so far in Lincoln). I still have a ton of landscaping and gardening to do, and a bit of odds-and-ends related to the pool, but I wanted to post this review this spring, since I know a lot of people in town are starting to think about pools. So yes, now I am adding to that collection of oddly-perfect 5-star reviews. Couldn't be happier!