Parrot Bay Pools

Parrot Bay did a wonderful job on our new gunite pool. It’s beautiful and has a built in hot tub. This is the second pool Larry has built for us. I only have great things to say for Parrot Bay and Glen has been fantastic with any issues we’ve had. Kudos!!!

I cannot say enough great things about our experience with Parrot Bay Pools. We interviewed numerous pool contractors, but it became obvious that we needed Larry Rogers as our pool builder. We loved how he took our conversations and inspiration photos and turned them into a product that we could not be more excited about. From start to finish he hit every mark. I also have to applaud Glen Shook, Larry’s right arm and Project Manager, who managed the site prep, over saw the plumbing, construction and finishing of the pool. He is always professional, responds quickly when I need him and exceeds every expectation.

There were several issues caused by not sufficiently compacting end where a patio ledge was built. I started communicating the issues to Larry and Chase as soon as they occurred which one was right after the steps were poured. Larry will not answer calls or text and will not call me back. I have a recording from when I visited the office and talked to Chase where he said they were just discussing what they were going to do to fix my pool, they nothing else. $60k+ and they can't make it right. Do not use them. UPDATE: I added some screen shots from the times we communicated so readers can look at reality instead of slander. My contract had a 2 year warranty for all structures as the price price point warranted. This shows incorrect pour on ground that was not sufficiently compacted. Professionalism, look at his response not owning HIS failings and instead resorting to slander. Pool chemistry has nothing to concrete pour, which was the main subject. Yes the pool was green when we went away for 2 weeks on vacation and three of the six ozonator modules burned out a year into ownership of the pool. These modules are supposed to last 5 years but they actually last 1-3. I have replaced them all once and some twice already in six years. Larry talked me out of salt water and into Ozone as he is the expert. The size of my pool and the size of the ozonator, my pool will grow algae in two days if one module burns out and there is no recovery until they are all working. I keep 6 on standby now at $86 a module for when algae is noticed in my pool.

We met with and interviewed several reputable pool companies in the area, and after a lot of time invested we went with Parrot Bay Pools based on their workmanship and the design Larry did for our backyard. We have a sloping yard and his design addressed all of our concerns with regard to drainage issues. Although the project took a little longer to finish than normal due to weather delays, Parrot Bay provided the quality we expected and suggested other ideas we implemented that makes for a beautiful landscape around our pool. We financed our pool with the assistance of Parrot Bay and the lender they recommended. After speaking with several lenders, Larry provided a great service that pointed us in the right direction. If you are considering a pool project for your backyard, we highly suggest you visit with the people at Parrot Bay. We couldn't be happier with their attention to detail, overall design, and process which was enjoyable at every turn. Highly recommend!!

When we were looking to have a concrete pool installed in our yard, we interviewed four builders in the Little Rock area. All four were reputable companies however, Larry Rogers with Parrot Bay Pools explained and demonstrated to us how our pool design was going to fit the slope of our yard and draw out the functionality associated with our terrain. We had a drainage problem and all this was resolved with this design. The crew and staff at Parrot Bay were exceptional to work with. Excellent craftsmanship in their stone and tile work. Supervision of the project was superb as well. I highly recommend their company.