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FeaturedPool & Hot Tub Companies in Livermore, California

Preferred Pool & Spa Repair

Top Spot in Livermore Today 4.80 (65 reviews)(925) 449-7665

Preferred Pool & Spa Repair

Preferred Pool & Spa Repair is based in Livermore and repairs and replaces pool and spa equipment for customers in Livermore, Pleasanton, Dublin, San Ramon and Tracy. It has served the Livermore community since 2004.

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Business Highlights
  • Owner Evan has over 35 years in the industry.
  • The company lists license #818484.
  • It identifies itself as an authorized dealer for pool and spa equipment.
Service Area

Livermore, Pleasanton, Dublin, San Ramon and Tracy.

Featured Local Business

Preferred Pool & Spa Repair is one of 9 pool & hot tub companies ProsGrade lists in Livermore, California.

Featured
Featured on ProsGrade
Listing details

7 services listed, including Pool pump repair, Pool filter repair and Pool heater repair. Open 7 days a week. Rated 4.8 from 65 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Preferred Pool & Spa Repair compares with the other 8 pool & hot tub companies on ProsGrade in Livermore, using public Google ratings and review counts.

  • Ranks in the top quarter of the 9 Livermore pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.8 on Google, well above the 4.4 average of other Livermore pool & hot tub companies on ProsGrade.
  • Has the most Google reviews (65) of the 9 Livermore pool & hot tub companies on ProsGrade.
  • One of 3 Livermore pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

7 services
  • Pool pump repairJandy, Hayward and Pentair pumps
  • Pool filter repairRepairs and replacements; Pentair, Jandy, Hayward and Waterways filters
  • Pool heater repairHayward, Pentair and Jandy pool and spa heaters
  • Pool control system repairWi-Fi control systems; Hayward, Pentair and Jandy equipment
  • Pool and spa equipment repairAbove-ground plumbing, electrical and gas lines, air blowers, valve actuators, cleaner and spa-jet pumps, salt systems and cells
  • Pool and spa equipment replacementWaterways filters, Pentair pumps and Sta Rite heaters
  • Pool inspectionsCommonly conducted during real-estate transactions

Reviews

What customers say

Several customers describe prompt scheduling and professional service. One customer appreciated Evan's explanation of how to operate and maintain a newly installed heater, filter and controller. Another says he helped with a follow-up variable-speed pump issue affecting the spa jets.

Customer Reviews

Gevorg N

I called Thursday for servicing my pool pump to fix leak, when other service did not show up. Evan and Anthony made arrangements and fixed issue next day Friday. Job was done perfect ontime. Really happy with service and cost. See pictures before and after
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Kevin Carroll

Had my filter and salt cell cleaned by Anthony. Reasonable pricing and excellent work. Will definitely be using them again. Evan called back right away and was able to schedule within a few days.

Brenda Galatolo

We started having problems with our pool heater and then suddenly the old pump went out. I contacted Evan at Preferred Pool & Spa Repair and he put us on the schedule immediately. Anthony called on his way over and showed up on time. He was extremely knowledgeable. He knew exactly what was wrong and just as we suspected, the pump needed to be replaced. The heater could not be tested until the new pump was installed. Anthony returned a few days later and installation of the new pump was fast. He could finally check out the heater, which was the start of all these problems. But, luckily, when he did, he found that the problem was that the pump wasn’t getting water to it. Turns out there’s nothing wrong with the heater after all! Seriously, I was expecting the worst. What a relief. I would definitely call Preferred Pool and Spa Repair again next time we need help. They were very fast, very knowledgeable, and honest. Three qualities we look for and value in a service company.
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Gary Hicklin

Preferred Pool did an outstanding job of installing our new heater, filter, and controller. Evan was extremely helpful throughout the entire process, taking the time to answer all my questions and make sure I understood the operation and maintenance of the system. It’s clear they take pride in their work and care about doing things properly. Overall, they were excellent to work with – professional, friendly, and reliable. Highly recommend!
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Stephen Hoopes

I requested a spa heater checkup. Evan and his crew were fast (next day), professional and efficient (2 hours) in their work, and now we have a hot spa again! He uses all of the best equipment on the market. Evan is very responsive and even helped with a follow up issue with the variable speed pump to resolve the jets not working properly. Thanks to Preferred Pool and Spa Repair, we will have a wonderfully working spa for our party this weekend!
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Frequently Asked Questions

What does Preferred Pool & Spa Repair include in a pool inspection?

Inspections include a written report with pictures and, when needed, a repair estimate. They also assess the pool or spa's physical condition and estimate equipment life if replacement may be needed soon.

How does Preferred Pool & Spa Repair approach a failed pool pump?

For pool pumps, diagnosis and repair are the first priority. If repair is not feasible, the company can recommend a replacement suited to the pool's needs.