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FeaturedPool & Hot Tub Companies in London, Ontario

Coastal Pools Inc.

Top Spot in London Today 4.80 (253 reviews)(519) 702-2777

Coastal Pools Inc.

Established in 2017, Coastal Pools Inc. builds and maintains pools in London, St. Thomas and surrounding areas. Its epoxy pipe-coating service repairs underground leaks without excavation through a two-day process.

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Business Highlights
  • The company says it is fully insured.
  • The company says its team includes certified pool professionals.
  • Its weekly pool-maintenance service includes a money-back satisfaction guarantee.
  • For customers whose pools it winterizes, epoxy repairs made during the three-year warranty period are guaranteed through winter.
  • The company says customers are not charged if it cannot repair an epoxy pipe leak.
Service Area

London, St. Thomas and surrounding areas.

Featured Local Business

Coastal Pools Inc. is one of 12 pool & hot tub companies ProsGrade lists in London, Ontario.

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Featured on ProsGrade
Listing details

10 services listed, including Pool design, build and renovations, Pool liner replacement and Pool safety covers. Open weekdays, closed on weekends. Rated 4.8 from 253 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Coastal Pools Inc. compares with the other 11 pool & hot tub companies on ProsGrade in London, using public Google ratings and review counts.

  • Ranks in the top quarter of the 12 London pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.8 on Google, at or above the 4.7 average of other London pool & hot tub companies on ProsGrade.
  • Has more Google reviews (253) than 9 of the 11 other London pool & hot tub companies on ProsGrade.
  • One of 4 London pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

10 services
  • Pool design, build and renovations
  • Pool liner replacementLiners in varied designs and patterns
  • Pool safety covers
  • Pool openingsWinter-cover debris removal, equipment testing, vacuuming, brushing and startup chemicals
  • Pool closingsDebris removal, water-level adjustment, chemical treatment and equipment winterization
  • Weekly pool maintenanceStandard Weekly and Splash N’ Dash options; chemicals, chemistry balancing and equipment checks in Splash N’ Dash
  • Pool repairsLeaks, pumps, filters and heaters
  • Leak detection and repairAbove-ground and inground pools; pipe dye tests and electronic equipment; underwater liner inspections
  • Epoxy pipe coatingUnderground-pipe leak repair without excavation; two-day process and pressure testing
  • Mobile chemical testing labPrecision water testing and chemical management

Reviews

What customers say

Recent customers praise the team’s professionalism and say it is easy to deal with. One customer describes a next-morning leak visit, with the crew fixing issues as they found them; another valued a detailed photo report after a pool opening.

Customer Reviews

Jeremy Terhaerdt

I reached out about a leak in my pool, and they responded almost immediately. Dave and Kim were at my house the next morning and went above and beyond to track down the issues and fix them as they found them. They were professional, knowledgeable, and took the time to make sure everything was repaired properly. Excellent customer service from start to finish - would highly recommend them!
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Anne-Marie Bacon

Zach and his team were incredible! From the moment Seth answered my frantic call to the final stage of having the liner installed, they were professional, kind, fair in pricing and easy to deal with. Highly recommend!

Meg Sim

This was our first time using Coastal Pools and the guys (Dan & Daniel) that showed up to open our pool for us were polite, professional and efficient! They showed up on time and did a great job. I especially like that they sent us a detailed report with photos after it was all done. Very thorough! We will definitely be using Coastal Pools for our pool openings/closing moving forward! Thank you!
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John Munro

I had a hole in my pool and Coastal did a great job of not only finding the hole but following up to make sure it was repaired correctly. They also installed a new pool pump. I recommend Coastal, they are easy to do business with, provide excellent workmanship and are reasonably priced!
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Nikki Bushell

It was such a pleasure working with Adam, Zach, and their team at Coastal Pools from the time we sent the first email and phone call in November to the completion of the project. We had a tear in our liner in our indoor pool, and after reaching out to several pool companies for a quote, Coastal pools did not disappoint. They scheduled a visit to come out and look at our pool very quickly and took their time to answer any of our questions and explain the next steps to move forward on a replacement. They were respectful and very honest with us on what exactly needed to be done and with us running a B&B, and Christmas just around the corner, they were also able to work with us on our time constraint. We had to have our pool up and running fast as we had guests checking in the following weekend and even with not knowing what to expect behind the old liner, they were confident that they could have the job done within a day or two and they did! If you are looking for someone who knows pools, than we 100% recommend you go with Coastal Pools. We would definitely use them in the future in the event we need any work done or an installation of another liner down the line!! Thank you so much guys?? From the staff at Nature's Oasis Retreat
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Frequently Asked Questions

Does Coastal Pools close saltwater pools?

Yes. Its pool-closing service tests salt levels and adds the chemicals needed for winter.

Does Coastal Pools provide a report after plumbing leak detection?

For plumbing leaks, it provides a report identifying the leak’s location and severity, with recommended repair solutions.