Linda Stallings
Custom Pools of Lubbock built our pool and we are very pleased! They are great to work with and created a quality pool! We highly recommend them! You will not be disappointed! Thank you to Jay and Rachel!!!
FeaturedPool & Hot Tub Companies in Lubbock, Texas
Custom Pools of Lubbock, LLC
Custom Pools of Lubbock, LLC
Custom Pools of Lubbock designs and builds custom in-ground gunite pools in Lubbock. Its process includes one-on-one design consultations and an individual 3D plan before construction.
Business Highlights
- The owner is involved in operating and supervising each project.
- The company received 2025 International Awards of Excellence recognition, including a silver award for pools with automatic covers and bronze awards for fun features and geometric pool shapes.
Service Area
Greater Lubbock area.
Featured Local Business
Custom Pools of Lubbock, LLC is one of 11 pool & hot tub companies ProsGrade lists in Lubbock, Texas.
Featured
Featured on ProsGrade
Listing details
8 services listed, including Pool design and construction, Pool remodeling and Spas. Open weekdays, closed on weekends. Rated 4.6 from 30 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Custom Pools of Lubbock, LLC compares with the other 10 pool & hot tub companies on ProsGrade in Lubbock, using public Google ratings and review counts.
- Ranks in the top half of the 11 Lubbock pool & hot tub companies on ProsGrade by Google rating and review volume.
- Has more Google reviews (30) than 9 of the 10 other Lubbock pool & hot tub companies on ProsGrade.
Services Covered
8 services- Pool design and constructionCustom in-ground gunite pools
- Pool remodeling
- SpasAttached spas with massage jets
- Pool deckingTravertine, concrete pavers, flagstone, brick or concrete
- Water featuresWater bowls and rock waterfalls
- Pool maintenanceWeekly visits; skimming, vacuuming, brushing, filter maintenance, chemical checks and equipment inspections
- Pool repairs
- Water purification systemsUV/Ozone systems
Reviews
What customers say
Several customers describe prompt responses to questions and updates during pool construction. One customer valued Jay’s ideas for future needs; another said the crew explained the equipment and pool care for a first gunite pool.
Customer Reviews
Jill Van de Pol
Jay and his crew have done an outstanding job on our pool. From the moment we started planning Jay was so knowledgeable and down to earth about all of our pool expectations. He never tried to sell us more than we needed. Our pool came together very quickly and we were super impressed with how it turned out. Any time we have needed help or had a question he has immediately gotten back to us. I would hands down use Jay again and never think twice about recommending him!!!
sheila robinson
Jay / Custom Pools built us a great pool! Jay came up with upgrades/ideas that we hadn't thought of but that worked well for our future needs. He was responsive to all of our calls, even through some unforeseen hiccups, he made sure everything was taken care of for us. Even after the pool was complete, he has answered any question we've had. We appreciate the quality pool he and his team built.
Chad Beights
Jay was excellent to work with, from design to completion. We had a general idea of what we wanted and Jay was able to walk us through design options. Throughout the process Jay would give us his recommendations based on years of experience in the business, what is best in Lubbock, and our personal needs. There were some slow times during the build process, but we were kept up to date, and unfortunately it is the times we are in with supply and demand. His team did an excellent job teaching us the equipment and how to care for the pool - this was out first gunite pool. I would highly recommend Jay for all your pool needs and we cannot thank him enough for our backyard oasis. The kids enjoy it every night.
Laci McCandless
Jay and his team have been nothing short of amazing! Always answers when you call and answers any questions you may have. Promised me a pool by summer and we are swimming in March! Entire crew has been courteous throughout the process. Can't say enough good about this company!!
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Frequently Asked Questions
How quickly does Custom Pools of Lubbock prepare a pool plan?
A design technician prepares the pool plan and proposed construction cost for review within a few days.
How does Custom Pools of Lubbock schedule weekly pool maintenance?
The first visit is booked at the customer’s convenience, and ongoing service is scheduled weekly on the same day with the same technician. After each visit, the customer receives an emailed report with a live pool photo.
Does Custom Pools of Lubbock offer financing for a new pool?
Financing options are available for new pool projects.