Skip to content
FeaturedPool & Hot Tub Companies in Midland, Texas

Amazon Hot Tubs and Pools

Top Spot in Midland Today 4.50 (90 reviews)(432) 699-1999

Amazon Hot Tubs and Pools

Amazon Hot Tubs and Pools is a hot tub and pool supply store in Midland. It has served the Permian Basin since 2002 and also provides pool and spa care.

Business Highlights
  • The company describes itself as family-owned and operated.
  • It says it follows a no-pressure, no-haggle, upfront-pricing philosophy.
  • Its hot-tub technicians are factory-trained and certified.

Service Area

Midland, Odessa and the Permian Basin.

Featured Local Business

Amazon Hot Tubs and Pools is one of 4 pool & hot tub companies ProsGrade lists in Midland, Texas.

Featured
Featured on ProsGrade
Listing details

12 services listed, including Hot tub sales and installation, Swim spa sales and installation and Custom in-ground pools. Open 5 days a week. Rated 4.5 from 90 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Amazon Hot Tubs and Pools compares with the other 3 pool & hot tub companies on ProsGrade in Midland, using public Google ratings and review counts.

  • Ranks in the top half of the 4 Midland pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.5 on Google, well above the 3.7 average of other Midland pool & hot tub companies on ProsGrade.
  • Has the most Google reviews (90) of the 4 Midland pool & hot tub companies on ProsGrade.

Services Covered

12 services
  • Hot tub sales and installationNew and certified pre-owned inventory.
  • Swim spa sales and installation
  • Custom in-ground poolsSales and installation.
  • Certified pre-owned hot tubs100-point inspection and water testing.
  • Hot tub service and repairBrands sold, plus select outside brands.
  • Pool and spa careMaintenance and repair.
  • Pool cleaning and water conditioning
  • Hot tub delivery and movingShowroom-to-backyard delivery; moves between homes.
  • Pool care productsPool chemicals and equipment.
  • Saunas and cold plunges
  • Artificial turf and xeriscaping
  • Stucco, masonry and concrete walls

Reviews

What customers say

Customers praise staff knowledge and hospitality; one buyer describes an easy, low-pressure hot-tub purchase. Two customers also report service problems: one says repeated visits did not fix a leak and maintenance appointments were missed multiple times, while another says the paid cleaning was not completed properly, they had cleaned the tub themselves, and an agreed refund had not arrived; they also report that the changed water smelled like mildew the next morning after no chlorine was added. A different customer says a technician came the same day, fixed a tub and refilled it with clean water.

Customer Reviews

Zach W

What a great group of people and what a great buying experience. Everything went so smooth. I did not expect to have such an easy hot tub buying experience. These people are NOT pushy salesmen and they were so pleasant to deal with as well as very knowledgeable about their products. I would recommend this company to anyone and everyone. 10/10!
View full reviewShow less

Eduardo Saenz

We purchased our hot tub from Amazon Hot Tubs about 2 years ago, and the experience has been fantastic from day one. Just recently, I had an issue where the breaker tripped and the tub hadn’t been running for about 2 weeks. I discovered this on a Friday while getting ready for a cookout and swimming party with family. The water was cloudy, and every time I tried to reset the breaker, it would trip again. I called Amazon Hot Tubs and explained my dilemma, and without hesitation, they fit me into their busy schedule. A technician came out the very same day, fixed the tub, and even refilled it with clean water—all before our company arrived. They truly went above and beyond to save our swimming party. Excellent service, fast response, and they genuinely care about their customers. Highly recommend Amazon Hot Tubs!
View full reviewShow less

Chase Sloan

We have had a spa and an above ground pool installed both by Amazon Backyards and we could not be more pleased with the hospitality, knowledge, pricing, and kindness! They are very professional and always ready to answer any questions! You feel like part of the family! If you’re looking for a spa or pool I 1000 percent recommend them!!
View full reviewShow less

Kira Castro

These are photos of my $150 hot tub clean I paid for. The owner Yanni, called to say she’s not giving a refund and wanted to try to send someone else. I had already cleaned it myself but finally agreed to this anyhow and she said she would send someone different to “deal with what you are complaining about and fix it since it isn’t up to your standards.“ When I said I did not appreciate her speaking to me in that manner and that I wasn’t complaining, I was simply wanting the service I paid for completed properly, she said she didn’t like the way I did business, she wouldn’t send anyone else, and finally agreed to give me a refund. I have yet to receive said refund. I also had the water changed and they didn’t even put any chlorine in it, causing it to smell like mildew by the very next morning. She didn’t even address that issue at all over the phone when she called. Terrible customer service. Just rude and disrespectful. Told me she has been in business 30 years and never had an unhappy customer other than me, and that she wouldn’t lie to me about that, yet I’m seeing plenty of one star reviews, even including the most recent one before mine...
View full reviewShow less

Lesley Nolasco

Some of the most awful customer service. Getting someone on the phone is close to a miracle. They’ve come out multiple times for a leak and fixed absolutely nothing while still charging us, even when having to come out repeatedly for the same leak. We’ve had to pay for the water to constantly be filled as the hot tub doesn’t hold water for long. They will schedule us for maintenance and no one will show up this has happened MULTIPLE times.
View full reviewShow less

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.

We'll email you a link to confirm your review. It's only sent in once you click it.

Frequently Asked Questions

Does Amazon Hot Tubs offer financing?

Retail financing is available through First Financial Bank.

What base does Amazon Hot Tubs recommend for a hot tub?

It recommends a flat, firm surface such as concrete, a well-built wood deck or SmartDeck.

Can Amazon Hot Tubs move a spa it did not sell?

It considers moves of a few outside brands case by case. It may decline if the spa is likely to sustain structural damage or could endanger its crew, equipment or property.

Does Amazon Hot Tubs service brands it does not sell?

It is an authorized service center for select outside brands, including Bullfrog hot tubs and Sundance Spas. It does not sell or service indoor jetted bathtubs; local licensed plumbing companies install and service them.