Local pool care focused on consistent weekly service, water quality, and practical equipment repairs. Calls are scheduled during weekday hours with seasonal demand affecting lead times Serving homeowners across Mount Pleasant, South Carolina.
Customers cite consistent weekly visits, clear communication from technicians, and helpful guidance on pool care. The team is described as friendly and knowledgeable, and long-term clients mention smooth resurfacing and responsive service Local experience that helps homeowners across Mount Pleasant, South Carolina compare a more region-aware provider.
Mount Pleasant, South Carolina and surrounding Charleston coastal neighborhoods. Contact the office to confirm coverage and schedule.
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Services include recurring pool cleaning, water chemistry balancing, filter and pump service, minor equipment repairs, and troubleshooting heaters, chillers, and automation components. The company also assists with resurfacing and can coordinate service tickets for follow-up needs.
Recent reviews highlight reliable weekly maintenance, friendly technicians, and good communication on service visits. Some feedback mentions delays in scheduling and challenges resolving equipment and automation issues during busy periods. Long-term clients report steady upkeep and successful resurfacing, while a few note frustrations with response times for quotes or complex repairs.
We purchased a new construction spec home in August 2024 with the pool built and maintained by Lowcountry Pool House. Over the past year, we have been extremely pleased with the service through Lowcountry Pool House. The maintenance team for this pool is excellent. We’ve worked with both Eston and now Rob and both are great at keeping our pool in top condition. And they are very friendly and knowledgable! I’ve owned pools in other homes and these maintenance experts are by far the best. The office staff are also great with billing and communications. It’s been a great experience over the past year and I would highly recommend Lowcountry Pool House.
Our pool has had multiple issues over the years. They are usually pretty good about fixing the issues but after so many problems I feel something is wrong with our pool. I called in to get our chiller working this summer and now it’s October and chiller hasn’t work all summer, heater doesn’t work either and now is like to use that , I haven’t been able to use the online feature for months and they are saying I need an $800 router. Something is leaking into our pool and after many filter breakdowns it’s still not resolved. Management came to my house Monday to look into it and now it’s Friday and never heard a thing. I really wish I could use my pool/ hot tub this weekend.
I have been asking for a pool house quote since October. At that time, I was told they are booked until December. I wanted until January to get an update. January 11th, I email and called. This time I was told boss is out of town and they will call me next week. Well it's January 31st. Just say you don't want the job and stop wasting peoples time.
Lowcountry Custom Pools comes by every week like clockwork to clean and service my pool. So glad to have a company that is prompt and takes care of any equipment repair as needed. Thanks.
Lowcountry has serviced our IoP pool for several years, including resurfacing. Everything has gone great. In particular, we've appreciated their staff. Everyone has been informative, responsive, and most importantly, nice.
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