Gregory Seaton
We appreciate how well SC Coastal Pools communicates and takes care of our pool. We ordered a robot, and within a week John came out with it. He gave us a thorough yet easy to follow process in helping Donald keep our pool clean!
FeaturedTaking CallsPool & Hot Tub Companies in Mount Pleasant, South Carolina
SC Coastal Pools
SC Coastal Pools
SC Coastal Pools is a pool-service company based in Mount Pleasant, serving Charleston and the Lowcountry. Founded in 2017, it provides weekly service and year-round pool chemistry.
Business Highlights
- The company says it is locally owned and operated.
- The company says every technician holds a Certified Pool Operator credential.
- The company says it is fully licensed, bonded and insured, with commercial general liability coverage.
- The company says it provides a clear quote before work begins, without surprise fees.
- The company says most new customers are on a regular schedule within the same week.
- The company offers a satisfaction guarantee and says it will make service right if a customer is unhappy.
Service Area
Mount Pleasant, Charleston, Summerville, Kiawah Island, Isle of Palms, Daniel Island, Sullivan's Island, Seabrook Island, Johns Island, James Island, West Ashley, North Charleston, Goose Creek, Hanahan, and Ladson.
Featured Local Business
SC Coastal Pools is one of 5 pool & hot tub companies ProsGrade lists in Mount Pleasant, South Carolina.
Featured
Featured on ProsGrade
Listing details
8 services listed, including Pool maintenance and cleaning, Pool repair and Pool inspection. Open Monday to Saturday. Rated 5.0 from 70 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How SC Coastal Pools compares with the other 4 pool & hot tub companies on ProsGrade in Mount Pleasant, using public Google ratings and review counts.
- Ranks in the top quarter of the 5 Mount Pleasant pool & hot tub companies on ProsGrade by Google rating and review volume.
- Rated 5.0 on Google, at or above the 4.8 average of other Mount Pleasant pool & hot tub companies on ProsGrade.
- Has the most Google reviews (70) of the 5 Mount Pleasant pool & hot tub companies on ProsGrade.
- One of 3 Mount Pleasant pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
8 services- Pool maintenance and cleaningWeekly cleaning, chemical balancing, and equipment inspection
- Pool repairPumps, filters, heaters, plumbing, and pool surfaces
- Pool inspectionPre-purchase, safety, and routine inspections
- Pool pump repairEmergency and scheduled repairs; variable-speed upgrades
- Pool filter serviceCartridge, DE, and sand filter cleaning, repair, and replacement
- Pool heater repairGas, electric, and heat-pump heater installation and repair
- Spa and hot tub maintenanceMaintenance, repair, and water chemistry management
- Pool opening and closingSpring opening and winterization
Reviews
What customers say
Customers praise the team's communication, promptness and care for their pools. One customer says the team returned to replace ordered parts after they arrived; another credits the team with diagnosing and correcting a filter problem the original pool builder could not identify.
Customer Reviews
Wanda Gilbert
The team was prompt. As soon as I called they came out the same day to service our pump and filteration system. They ordered the parts and as soon as they arrived they came back to replace everything.
The staff was very nice and knowledgeable.
I would definitely recommend them. And I would also call them again if I need pool maintenance.
You can't go wrong with SC Coastal Pools.
Rebecca Taylor
SC Coastal Pools has been outstanding! We had some very careless landscapers cut cement block right next to an uncovered pool! It was filthy! I called Ryan in a panic because we were having family stay here in a couple of days! He assured me they care and will get it cleaned! He’s a person of his word! Servuce exceptional! Highly recommend!
Daria Moore
I have been using SC Coastal Pools for almost a year now. They are respectful, on time, communicative and do their jobs very well! They always provide photos and updates about the health of the pool too. They were also able to diagnose and correct a problem with the filter that had been an issue the original pool builder couldn't identify, let alone fix. So grateful to Chad and his team! They are fantastic and I highly recommend.
Bill Pawlucy
Ryan and his team are the best and I am not just saying that. We have had MULTIPLE pool companies and our pool never looked right, the techs weren't knowledgeable, and the service was okay but the pool didn't always look right. SC Coastal Pools and Ryan are outstanding. They are on top of things. If there is an issue, like during the big freezes we had, Ryan's technicians were out quickly to assess. I have sued SC Coastal both on Isle of Palms and now in Downtown Charleston. Ryan, big thank you. It is rare to find a gem like them.
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Frequently Asked Questions
What does SC Coastal Pools include in a weekly service visit?
Visits include skimming, brushing, vacuuming and emptying baskets, plus water testing and balancing and equipment inspection. SC Coastal Pools provides electronic service reports with photos after each visit.
How does SC Coastal Pools document pool inspections?
Written inspection reports document 23 checkpoints and include photographs.
What does SC Coastal Pools check after a repair?
Repairs include post-service water-chemistry verification and equipment documentation.