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FeaturedPool & Hot Tub Companies in Mountain View, California

Excel Pool & Spa

Top Spot in Mountain View Today 4.60 (28 reviews)(650) 961-5888

Excel Pool & Spa

Excel Pool & Spa is based in Mountain View and has served the South Bay and Peninsula since 1968. It maintains pools and spas and handles related equipment work, including installations and solar repairs.

Business Highlights
  • It lists license #846710.
  • It describes itself as a licensed and bonded contractor.
  • Its employees are mostly full-time and work year-round.

Service Area

Mountain View, the South Bay and the Peninsula.

Featured Local Business

Excel Pool & Spa is one of 6 pool & hot tub companies ProsGrade lists in Mountain View, California.

Featured
Featured on ProsGrade
Listing details

8 services listed, including Weekly pool maintenance, Weekly spa service and Pool and spa repairs. Open Monday to Saturday. Rated 4.6 from 28 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Excel Pool & Spa compares with the other 5 pool & hot tub companies on ProsGrade in Mountain View, using public Google ratings and review counts.

  • Ranks in the top half of the 6 Mountain View pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.6 on Google, at or above the 4.6 average of other Mountain View pool & hot tub companies on ProsGrade.
  • Has more Google reviews (28) than 4 of the 5 other Mountain View pool & hot tub companies on ProsGrade.

Services Covered

8 services
  • Weekly pool maintenancepool cleaning, chemical balancing, leaf-trap emptying and cartridge backwashing or cleaning
  • Weekly spa servicespa cleaning, chemical balancing, leaf-trap emptying and cartridge backwashing or cleaning
  • Pool and spa repairspumps, motors, filters, heaters, controllers and solar systems
  • Equipment installationspumps and spa packs
  • Solar repairs
  • Start-ups
  • Pool equipment and cleanersfilters, automation, heaters, pumps and automatic pool cleaners
  • Water testing and spa chemicalsBioguard computerized water testing; chemicals for non-chlorine spa use

Reviews

What customers say

Several customers describe Excel's service as reliable, and one praises the weekly technician's punctuality and knowledge. A customer reports that filter cleaning in a pea-gravel dog run left them to clean up and replace gravel, and describes the response to that complaint as dismissive. Dale says Excel quickly followed up on quirks with a new digital control panel and was working through the issues.

Customer Reviews

Patrice Horvath

I have been a client for years and when I need new equipment they are very responsive. The weekly service is horrible. They clean my filter in the pea gravel dog run rather than the dirt a few feet from the filter. I have had to clean up after them and replace the pea gravel each time. After complaining the response was basically a who cares if we damage your property… Zero customer service
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Martin Liu

I have Excel Pool servicing my pool for many years. They are reliable show up every week, have done a good job of keeping my pool in good condition. When there is a problem, they always send technicians with good knowledge and fix the problem right away. I had several other companies serving my pool before I signed up with Excel Pool. So far, they are the best.
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Gerald Giusti

Excel Pool has been our pool and spa service for more than twenty years. They are a company that has earned our trust and admiration both for the quality of their service and their reliability. When we needed our heater and pump replaced they were there with recommendation as to which would work best for us and made sure that we got the best price for pump and heater instillation. We can set our clock each week as to when our service man is to arrive. He is always on time, polite and knowledgeable. Our pool is always sparkling and clean which is important since our grandkids make use of it weekly. This is a company that you can rely on for quality of service and reasonable price,
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Dale Kuersten

I recently hired excel to replace my old pool heater, pump and install a new digital control panel. They did a great job, showed up on time, completed job quickly and cleaned up my pool equipment area as promised. Although I had a few quirks with the control panel, they quickly followed up and are working out the issues. From the owner, installers to the office personnel, I found them all very courteous, professional and responsive. I had other bids for my pool equipment but chose excel based on the quality of their employees and great customer service. Thank you, Dale K Mountain View, Ca
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David Alles

When I purchased my house 19 years ago, I loved the house but, not being a big pool user, I was disappointed it had a pool. My real-estate person said, "Just call the man and he will take care of it!" The man was Excel Pool and they have serviced my pool ever since and I am pleased with their service. They have not only been reliable but they have made recommendations that kept the pool and its associated equipment in good working order and significantly reduced its power usage.
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Frequently Asked Questions

Which equipment brands does Excel Pool & Spa typically recommend?

In most cases, it recommends Pentair and Sta-Rite pumps, filters, heaters and controllers.

How are weekly service visits documented?

Service trucks are tracked by GPS, and sign-in cards are left on-site.