Showroom-based retailer for factory-direct hot tubs with in-person guidance, coordinated delivery/placement, and access to parts and water care supplies Serving homeowners across Nanaimo, British Columbia.
Local product knowledge, straightforward buying process, and coordinated delivery and setup support. Customers note helpful advice in choosing models and prompt sourcing of needed parts Local experience that helps homeowners across Nanaimo, British Columbia compare a more region-aware provider.
Primarily serving Nanaimo, British Columbia and nearby Vancouver Island communities.
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Hot tub sales and showroom consultations; delivery, placement, and startup coordination; spa parts sourcing including pumps and components; water care chemicals and accessories; basic troubleshooting guidance and referrals when needed.
Mike and his very knowledgeable team deliver awesome customer service. Very pleased with our new hot tub. Delivery and placement went very well thanks to Rob and Alex.
The moment I spoke with the guys at this company I felt comfortable that this was the right place for excellent service. I needed a specific pump part for my spa and Mike sourced it for me. Received it the next day, and the cost was better than ordering on line. Highly recommend these folks. They know their stuff. Thank you for making this so easy.
We recently purchased a new Pacific Spas Juno Hot Tub and it has been a wonderful experience. The shopping and purchase experience was excellent. The delivery, setup and startup was a breeze. The Tub has been wonderful! Highly recommend Mike and his staff for any of your Hot Tub needs.
Mike is a very knowledgeable, friendly and no pressure type of business owner. He helped make buying our first hot tub easy and fun. Gave us a good deal on a vikingspas model that suited our needs, and provided all the accessories and chemicals we needed. It’s a convertible tub, so we’re running it off 110v now but can upgrade to 220v if we want to upgrade our panel down the road. So far though the 110v configuration is suiting us fine. Set at 104 and even after an hour it’s still at 100, that’s when it’s 3 degrees outside. Mike is very quick to respond to texts when we have questions. Rob is a very friendly tech who came to install our tub, went above and beyond to make sure it was in the location and configuration that we wanted. Walked us through the setup. We bought a tub on Sunday and it was filling up on our deck by Tuesday. Amazing service. Thanks guys.
Fantastic experience from the start. Mike was awesome, everything he stated was accurate and he knew his products. They made the buying experience very straightforward and simple. The hot tub showed up when he said it would and product was as advertised. The delivery team they use was great and we had another contractor that works with Mike come later on 4 hours notice and place the hot tub on our pad with a small crane. It really couldn’t have gone any smoother. The maxx vita prestige spa we purchased is amazing. Would recommend them all day long.
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