Naperville Pools

The team at Naperville Pool & Spa has been very easy to work with over the past five years. They are responsive and consultative when it comes to providing advice on how to manage our pool and spa. We've needed a few "emergency visits" through the years and they are always willing to accommodate us. A special shout-out goes to Taylor for helping us troubleshoot as well as dispatch our favorite techs on what is often short notice.

We recently bought a house with a pool that was in very poor shape. After using a different company that was a disaster I reached out to Naperville Pools and it has been an exceptional experience. They are on time, respond to emails promptly, and never try to sell you on something you don’t need. I have been so impressed with their customer service and would highly recommend them to anyone!

Naperville Pools has gone above and beyond, consistently providing exemplary customer service. As a recent buyer of a home with an existing pool and someone who has never maintained a pool before, Naperville Pools has had to do a large amount of handholding. They have been very patient and taken the time to teach me about chemicals, levels, equipment and testing (over and over and over ??) I am so glad the previous owner recommended Naperville Pools!!

I just completed a pool installation with Naperville Pool Construction a.k.a. Naperville Pool & Spa. I had a great experience, their team works extremely hard, quality and value is very good. The owner was very accommodating and willing to work with us on options and in process changes. They met with our landscaper and worked out a plan to coordinate schedules. I would highly recommend them. UPDATE: I wanted to add to my review of Naperville Pools, we had a significant warranty claim which I know was a challenge for Naperville Pools & Spa. They have been a top notch partner, the management at Naperville Pools ensured that they would make it right and they certainly did. All of which happen without a raised voice, heated e-mails, etc. The issue was address and their team worked countless hours to ensure that we were satisfied. Its unfortunate when a product does not perform as intended, it was not at fault of NP&S but they made it right. With my latest experience of a follow-up and warranty claim I wish to further my honest endorsement of Naperville Pools. Regards, Brian Horwath

We had our 30 year old pool resurfaced with Naperville Pool and Spa this spring. From start to finish, they were amazing. Taylor and Cindy in their front office were very responsive and helpful. Don managed the project and was always professional, on time and on budget. We are very happy with the final results. We would highly recommend this company!