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Wholesome Pool and Spa

Pool & Hot Tub Companies in New Haven, Connecticut
Ranked #5 in New Haven | Grade C+
3.80 (58 reviews)

Wholesome Pool and Spa

Local pool and spa store offering supplies, parts, and practical help for water care and equipment upkeep. Known in the area for assisting with algae treatments and sourcing the right replacement components Serving homeowners across New Haven, Connecticut.

Why Homeowners Choose This Business

Neighborhood access to parts and chemicals, clear step-by-step help for water issues, and the convenience of in-stock items without long online waits. Local knowledge of seasonal demands in Connecticut helps customers plan openings, closings, and mid-season fixes.

Service Area

Primarily serves North Haven and neighboring towns across the greater New Haven, Connecticut area.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more Google review volume than many local competitors.

Services Covered

  Establishment
  Point Of Interest
  Renovation Services
  Store
  Maintenance
  Pool Supplies
  Hot tub supplies
  Repairs
  Above-Ground Pool Installation
  Pool water testing help
  Algae treatment guidance
  Pool chemicals
  Pool Parts and Accessories
  Spa Parts
  Swim Spa Sales
  Pool openings and closings support
  Pump And Filter Parts
  Pool Liners

Retail parts and supplies for pools and spas; water care guidance; assistance sourcing replacement components; seasonal openings/closings support noted in reviews; above-ground pool installation mentioned in customer feedback; hot tub and swim spa sales referenced on the business website.


Reviews

Recent Reviews

3.80

(Based on 58 reviews)

Recent reviews highlight courteous in-store help, useful step-by-step guidance for algae treatment, and successful above-ground pool installations completed on schedule. Shoppers mention finding the correct parts at fair pricing compared with online options. Some feedback notes inconsistencies during busy periods, including concerns about completeness of pool opening tasks and follow-up timing. Overall sentiment trends positive with appreciation for responsiveness and problem-solving at the counter.

Google Review
Valerie Ortiz on Wholesome Pool and Spa

Everyone here is always so polite.

For this visit, I had ordered a replacement part, it arrived ahead of time and it is exactly what we needed. I had considered finding a replacement online somewhere, but only found an item that was close AND it was significantly more expensive. Wholesome Pool and Spa saved the day!

Google Review
Joanne chvisuk on Wholesome Pool and Spa

Wholesome Pool & Spa on State St., North Haven was terrific helping us solve a bad mustard algae problem that plagued our family pool! The patience exhibited by staff with our daily visits and step-by-step instructions on how to resolve this dilemma was outstanding! Pool concerns?…..visit Wholesome Pool!!

Google Review
Dave MacLennan on Wholesome Pool and Spa

We were very pleased with Nick and his crew. They were on time 8:30 am and were at our home till nearly 5:30. This was the hottest day of the year so far ( nearly 100 degrees). Our installation was complete just in time for July 4th. Wholesome Pool “ Thank You for a Job that was “EXPERTLY COMPLETED”. I would highly recommend Wholesome Pool and Spa. David & Diana from Meriden.

Fabulous above ground pool is thoroughly enjoyed by our family with 6 grandchildren!! Wholesome Pool and Spa installed our pool 6 years ago and it is still like new. The installers were great and kept me informed of what they were doing and they also cleaned up the area when they were done. They made sure all we needed to do was turn it on!
I needed the service counter for a
Couple items and Cliff was very helpful in getting the parts I needed. It was so lovely to speak to Leah the owner again catching up on the families and letting her know how much my family enjoys the pool they sold and installed for us!!! I would definitely recommend!!

Google Review
Brittany Valentino on Wholesome Pool and Spa

If I could leave 0 stars, I absolutely would. Watching what this company has put my parents through, I would never use them when I get a pool of my own.
The pool guy showed up and only did half the job. For the last three years, removing and cleaning the pool cover has been included as part of opening the pool, but this time they left the cover rolled up and dirty.

They also left the filter leaking and refused to come back until Monday because they “don’t service on weekends.” Even then, there was no urgency to fix the issue — they said my parents were somewhere between the 3rd and 8th stop of the day.

On top of that, they left a $700 bill in the mailbox despite not finishing the work. When I asked them to place a hold on the charge until the job was completed, they still charged the account and said they wouldn’t return if a hold was placed.

Completely unprofessional experience and terrible customer service.

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Frequently Asked Questions

Customers report a range of pool and spa chemicals, accessories, and replacement parts available in-store. Staff can help match parts and provide tips on setup so you leave with what fits your system.

Reviews mention step-by-step guidance for treating issues such as mustard algae. Bring a description of your pool size and recent chemical use so the team can suggest a clear treatment plan.

Customer feedback references above-ground pool installations completed before holiday weekends. For current availability and scope, contact the store directly, as installation schedules vary by season.

Several reviewers note finding correct parts in stock at prices competitive with or lower than online options. In-person help also reduces the risk of ordering the wrong component.

Posted hours indicate Monday–Friday 9:30 AM–5:30 PM, Saturday 10:00 AM–4:00 PM, and Sunday 10:00 AM–2:00 PM. Hours can change seasonally; check the website or call ahead to confirm.
 Verified Listing

Opening Hours


  • Monday 9:30 AM – 5:30 PM
  • Tuesday 9:30 AM – 5:30 PM
  • Wednesday 9:30 AM – 5:30 PM
  • Thursday 9:30 AM – 5:30 PM
  • Friday 9:30 AM – 5:30 PM
  • Saturday 10:00 AM – 4:00 PM
  • Sunday 10:00 AM – 2:00 PM

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Business Details


Business Rating
3.80 (58 reviews) Featured BusinessPro Listing
Address
178 State St, North Haven, CT 06473
Business Type
general_contractor

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