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Business ProfilePool & Hot Tub Companies in New Orleans, Louisiana

WaterDog Pools & Leak Detection

Listed in New Orleans 87 reviews(504) 756-6360

WaterDog Pools & Leak Detection

WaterDog Pools & Leak Detection provides pool maintenance and repairs in New Orleans and surrounding areas. Established in 2007, it is located in Harvey.

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Business Highlights
  • It is family-owned and operated.
  • The business is operated by a husband-and-wife team with no employees.
  • It offers pool service without contracts.
  • It says it is licensed and insured.

Service Area

New Orleans and surrounding areas.

Active Business Listing

WaterDog Pools & Leak Detection is one of 10 pool & hot tub companies ProsGrade lists in New Orleans, Louisiana.

Active
Public local listing
Listing details

11 services listed, including Basic chemical service, Swimming pool full service and Do-it-yourself training. Open 7 days a week. 87 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How WaterDog Pools & Leak Detection compares with the other 9 pool & hot tub companies on ProsGrade in New Orleans, using public Google ratings and review counts.

  • Ranks in the top half of the 10 New Orleans pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Has more Google reviews (87) than 7 of the 9 other New Orleans pool & hot tub companies on ProsGrade.

Services Covered

11 services
  • Basic chemical serviceweekly water-chemistry testing and needed chemical additions
  • Swimming pool full serviceweekly skimming, brushing and basket emptying; vacuuming as needed; equipment checks and adjustments; filter backwashing when applicable
  • Do-it-yourself training
  • Pool draining
  • Acid wash
  • Tile cleaning
  • Green pool cleaning
  • Pool start-up
  • Filter servicessand changes; DE and cartridge filter cleaning
  • Salt cell cleaning
  • Equipment repairfilters, motors, pumps, salt systems, heaters and heat pumps, automatic cleaning systems, plumbing problems, electrical issues and timers

Reviews

What customers say

Customers value pool-care guidance, including explanations of equipment and patience with questions. One customer says Jessica tried to troubleshoot a skimmer-suction problem over FaceTime, then came out and fixed it. Another says the team referred an electrical issue to a better-suited contact after troubleshooting.

Customer Reviews

Ellen Durand

I called WaterDog to help with a pool issue and even though they don’t service in our area, Jessica helped me to troubleshoot our issue over the phone! So helpful and kind, I wish we could use them for routine service and maintenance!

Kevin Ferguson

Jessica is a blessing! My pump was not getting the suction from the skimmer it needed to maintain pump pressure. I called on Friday and she tried to walk me through the solution over FaceTime and told me to reach out if I had issues. Well…I had issues. Talked to her again today and she came out this afternoon and fixed the problem in no time flat. I will only call WaterDog moving forward for any of my pool issues.
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Carey Cupit DeBernard

We are new to pool ownership, and we have figured out how to do most of it ourselves, but when we ran into some issues last summer, we knew we needed people with a level of expertise we didn't have. We found WaterDogs after reading glowing reviews and asked them to come help us in our time of pool crisis. (We also really liked the name.) They came right out to the house and not only solved our issue, but educated us about pool care and how all of our equipment works. Jessica is prompt, thorough, and very knowledgeable about pools and all their systems. She has helped us several times since, and we have been grateful every time. We most recently had an electrical issue, and WaterDogs came out to try to determine what was going on with our pump system. After troubleshooting everything they could think of, the WaterDog team directed us to a contact that was better suited to work on electrical issues. They really care about getting you all set up and solving any issues you have, even if they need to refer you to an outside source. I highly recommend the team at WaterDogs for all your pool care, or even if you just need some help now and then, like us, this company will definitely do everything they can to get you up and running again and enjoying your pool. Five stars.
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S C

We are thrilled with WaterDog's service. As new pool owners I wish we'd hired them earlier; we would have saved $$ and aggravation. The previous guy just did the minimum, and we needed more guidance as the pool had some issues. In addition to excellent service & water quality testing, they have provided sound advice on equipment. They've also been patient with our numerous questions about pool care.
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David McLendon

Jessica and Jon have been exceptional! I was attempting (never again) to maintain my own pool. I lost all chemical balance and it turned green. I tried to trouble shoot with no success. I called Water Dogs. Jessica and Jon came out same day, and within 24 hours my pool was crystal clear with no draining required. I was stunned. 3 months later, they text me while “on the way” and my service has been superb. They have to be best in New Orleans area. Highly recommend! You will be glad you make the call/switch pool service. David
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Frequently Asked Questions

Does WaterDog Pools & Leak Detection service above-ground pools?

No. It does not service above-ground pools.

Does its full-service pool option include a report?

The full-service option includes a generated report, available to the homeowner or resident on request.