Swimming Pool Builders Inc. is a Newmarket, Ontario-based contractor building custom in-ground pools and coordinating related backyard features. The office is open Monday to Friday for inquiries and planning.
Local familiarity with Newmarket, Ontario lot layouts and permitting, collaborative design input to shape the pool to the space, and project coordination that keeps communication central from start to finish. Weekday office hours make it straightforward to connect and review plans.
Newmarket, Ontario and nearby communities in York Region.
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Design and build of custom in-ground swimming pools, backyard layout planning, hardscape and patio integration, and coordination of associated features such as steps, lighting, and surrounding areas.
Reviews note strong design guidance and the ability to deliver custom pool shapes that match the homeowner’s vision. Many customers highlight courteous crews, clear communication, and satisfying results. Some feedback raises concerns about post-project responsiveness and scheduling for follow-up work. Overall ratings reflect a mix of very positive build experiences alongside reports of slower warranty or repair coordination.
Deciding whether or not to invest in a pool and backyard oasis is the first challenging step. The second and most important step is finding a company that offers excellent craftsmanship, competitive prices, clearcut communication, professionalism, all the while hitting every deadline promised. Our backyard truly is the dream oasis and we have SPB to thank for that. I wouldn't hesitate to recommend John and his crew to anyone looking for perfection.
If I could give these guys 10 stars I would! John and his team were amazing. We had our pool installed in 2021, and they turned our backyard into an oasis. His crew was friendly and polite. John was the only pool contractor who really understood what we wanted to accomplish in our backyard, and built us a custom shaped pool. We have referred Swimming Pool Builders on many occasions, and will continue to do so.
Our pool was completed in October 2019. Unfortunately our experience with Swimming Pool Builders has been very challenging. We have had issues with the interlocking which they assured us would be re-done in the summer of 2020. It is now mid summer of 2021 and our interlocking has collapsed on one side of the pool. We are still awaiting a date from John to have this attended to. He has been unresponsive to our calls and texts. Most frustrating when we had a tear in our pool liner and his team never arrived to do the repair! Their after sales service has been very poor and we are most disappointed at their lack of interest in their warranty clients.
The decision to build and purchase a pool is a big one. Once we finalized our decision to move forward, we decided to do some research, getting multiple quotes, attempting to meet with different contractors, and getting referrals were some of the avenues we took. Many of the companies we contacted did not respond to our multiple request via phone, text or email. John was hands down the most responsive, professional and fair. John visited our property, had drawings done up and multiple quote reviews within a weeks time. Once the project began, John and his team were quick to execute. Permits, drawings, correspondence with the City, purchase of supplies, recommendations on stone, liner, plants were all handled very well. John was on site everyday, his team was professional, clean, respectful and timely. On numerous occasions we felt the Pool Builders staff went above and beyond and worked very hard even in the extreme heat. The project was complete on time and on budget. We would highly recommend Pool Builders Inc.
There are very few contractors that I can say it is an absolute pleasure to work with during projects and renovations. I admittedly am a high maintenance customer with very high expectations. Swimming Pool Builders were patient (with my numerous changes), professional and very fair with their cost. We feel like our backyard area (pool, patio, fire pit and separate jacuzzi) turned out better than we imagined. The first thing guests say as they enter our backyard is, "Wow, this is beautiful!" Sitting on almost 2 acres of property, we feel it is truly an oasis. The dimensions and design that John came up with fit our oversized yard perfectly , while still having space for our little soccer players. We have amazing views from every back window and the pool waterfall makes it picture perfect. A huge value with this company is that once the project was finished, we have always been able to reach John to ask questions or to come check on something for us. Once a customer, always a customer is our feeling with Swimming Pool Builders. We also use their weekly pool service. The guys are always professional and friendly, even with our two big dogs! We are currently looking to renovate our deck and build an indoor/outdoor living area. We will absolutely use John and his crew as we know it will be done right and for a fair price.
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