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Taking CallsPool & Hot Tub Companies in Newport News, Virginia

East Coast Leisure

Taking Calls in Newport News Today 4.70 (387 reviews)(757) 240-4801

East Coast Leisure

East Coast Leisure is a pool and hot tub store in Newport News. Customer accounts describe pool installation and hot tub or swim-spa purchases and delivery, along with help comparing chemicals, filters and water testing.

Service Area

Based in Newport News.

Local Business Taking Calls

East Coast Leisure is one of 9 pool & hot tub companies ProsGrade lists in Newport News, Virginia.

Taking Calls
Taking calls through ProsGrade
Listing details

4 services listed, including Pool installation, Hot tub sales and delivery and Swim spa delivery and placement. Open 7 days a week. Rated 4.7 from 387 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How East Coast Leisure compares with the other 8 pool & hot tub companies on ProsGrade in Newport News, using public Google ratings and review counts.

  • Ranks in the top half of the 9 Newport News pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.7 on Google, at or above the 4.5 average of other Newport News pool & hot tub companies on ProsGrade.
  • Has the most Google reviews (387) of the 9 Newport News pool & hot tub companies on ProsGrade.
  • One of 4 Newport News pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

4 services
  • Pool installation
  • Hot tub sales and deliveryOne purchase included a Mira Aries hot tub, delivery, a cover and starter chemicals.
  • Swim spa delivery and placementOne swim spa was placed on the customer's provided cement slab.
  • Pool product guidanceHelp comparing chemicals and salt water, filter types, and water testing.

Reviews

What customers say

Customers value responsive sales support and clear answers to product questions. One pool buyer says the team worked through installation issues and resolved them; a swim-spa buyer describes careful delivery and placement but says she did not receive enough information about chemical use and care and remained unsure what to add or when.

Customer Reviews

Mark Hornsby

I was very pleased with East Coast Leisure's installation of my new pool. As with any construction project, there were a few hiccups along the way. However, the team at East Coast Leisure worked diligently to resolve every issue, and the end result is an amazing pool that I couldn't be happier with. I appreciate their professionalism, commitment to quality, and dedication to making sure everything was done right. I would definitely recommend them to anyone considering a new pool.
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Laura Sandford

The best part of our experience has been our sales associate, Will Joyner. He has been available for all of our questions and responds with accurate information in a timely manner. He has a great disposition and is genuinely glad to assist us. Our delivery team was careful and professional and placed our Mira Swim Spa correctly on the cement slab provided. Our only complaint is the lack of assistance and information regarding the chemicals and care for our spa. We were given chemicals but were not prepared to start adding them to the water. We literally had to go to the internet to try and find out what to add and when. We are still not comfortable with the chemical process. A precise, printed sheet would be helpful!
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John A

They have been nothing but amazing. Going over the difference between chemicals and salt water, the kinds of filters, even the basic stuff like how to test the water! And in 10ish years, I've got my eye on my next upgrade. 10/10 would recommend. Heck, if you're thinking about a hot tub, stop in and talk to them. (And if you're worried you won't use it that much, I promise you'll end up using it 3 or 4 times a week!!!) I love mine. It's a smaller 2 person one, but it works perfectly for us. Bonus! It fits in my sunroom, so even more convenient to use it!!!
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Sarah O’Dorisio RT-R-MR

Wonderful service. Great products. Thank you all so much!

Dillon King

I recently purchased a Mira Aries hot tub from East Coast Leisure, and I couldn't be happier with the experience! From the start, the process was smooth, and the price was very reasonable, especially considering it included delivery, a cover, and starter chemicals. Will, the salesman who assisted me, was absolutely fantastic. He was extremely helpful and attentive, not only during the sale but even afterward, ensuring everything was set up perfectly and answering all my questions. It's rare to find that level of customer service these days. I highly recommend East Coast Leisure to anyone in the market for a hot tub or outdoor leisure products. Thanks again, Will, and the entire team!
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