Business ProfilePool & Hot Tub Companies in Newport News, Virginia
Great Atlantic Hot Tubs, Swim Spas & Saunas
Great Atlantic Hot Tubs, Swim Spas & Saunas
Great Atlantic Hot Tubs, Swim Spas & Saunas is a Yorktown retailer of wellness and leisure products serving southeastern Virginia. Its roots trace to a Virginia Beach shop established in 1978, and it has sold Hot Spring spas through a Watkins Manufacturing partnership since 1982.
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Business Highlights
- Original owner Rich Werber was inducted into the Pool & Hot Tub Alliance Hall of Fame.
- Great Atlantic received the 2022 Territory Dealer of the Year award.
- A factory-trained service technician handles pre-warranty checks.
Service Area
Southeastern Virginia, the Eastern Shore of Virginia, Virginia’s Northern Neck and northeastern North Carolina.
Active Business Listing
Great Atlantic Hot Tubs, Swim Spas & Saunas is one of 9 pool & hot tub companies ProsGrade lists in Newport News, Virginia.
Active
Public local listing
Listing details
12 services listed, including Hot tubs, Swim spas and Saunas. Open Monday to Saturday. 217 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Great Atlantic Hot Tubs, Swim Spas & Saunas compares with the other 8 pool & hot tub companies on ProsGrade in Newport News, using public Google ratings and review counts.
- Has more Google reviews (217) than 6 of the 8 other Newport News pool & hot tub companies on ProsGrade.
Services Covered
12 services- Hot tubsHot Spring spas, pre-owned tubs; 1–3, 4–5 and 6–8-person sizes
- Swim spasEndless Pools Fitness, SwimCross exercise and RecSport recreation models
- SaunasTylö; infrared, hybrid, traditional and outdoor models
- Modular poolsWaterWell, Original Endless, Performance, Elite, Dual Propulsion and Streamline pools
- Hot tub service and repairParts and supplies, replacement covers, relocation when needed, maintenance advice
- Swim spa service
- Sauna service
- Hot tub valet maintenanceWater balancing, filter rinsing and ACE salt-cell cleaning when applicable
- Hot tub trade-ins
- Free water analysis
- Pre-warranty expiration check-up
- Delivery and installationPre-delivery site inspection if needed
Reviews
What customers say
Customers praise the staff’s clear explanations of hot-tub water care and chemicals after purchase. Several also describe buying a hot tub as simple or smooth. One customer says a plug broken during installation was replaced the next day, and an airlock was fixed during that visit.
Customer Reviews
Cindy Fassel
Tyler from Great Atlantic gave terrific explanations of how to manage my new hot tub. He explained the use and proper measurement of each chemical needed to keep the tub balanced and crystal clear. Very informative, concise and easy to follow training. Thank you Tyler
Alicia Curran
We just purchased our second Hot Springs hot tub and are loving it. Leia was most helpful and made the purchase simple! We purchased one of the 'plug and play' models that only requires a regular plug and it's perfect for us!! Alan came out afterwards to review the water maintenance and chemicals and did a very fabulous job!!
Debby Musser
Christine was our salesperson. She was great. Answered all our questions and she made Suggestions to fit us with the write tub for my health concerns. She was very attentive and Knowledgeable about getting the write tub for my pain. The plug on the tub was broken when they installed it. Jake was at my house the next day and replaced it. He was very friendly and answered all th questions I had forgotten the day before.. 15 minutes he was done. He also fixed our airlock problem. Allen came 2 days later and explained all the chemicals and when to change everything. He was great. Very friendly. The whole thing was. Great experience.
Gates Hoham
Kristen was great and took good care of my family when we selected a hot tub. Tyler came out and reviewed maintenance, chemicals and answered all my questions. He was very knowledgeable and friendly. I highly recommend this company if you're looking for a hot tub.
Brian Monahan, Jr.
I recently purchased my SECOND Hot Springs Spa from Great Atlantic Hot Tubs, Swim Spas, and Saunas' location in York County. The entire purchasing experience was seamless and smooth. Kris Cooper was my sales associate and she was outstanding through the entire purchasing and delivering processes. She's very friendly and has a huge heart. Her accessibility, product knowledge, and kindness is unmatched. I HIGHLY recommend the York County location and Kris as a sales associate for any spa, sauna, or swim spas purchases. For any inquires or suggestions about a spa that you may currently own, Kris is very knowledgeable and very helpful.
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Frequently Asked Questions
Does Great Atlantic offer financing for spa purchases?
Financing is available through Wells Fargo for new hot tubs, Endless Pools and saunas.
Does Great Atlantic’s spa valet service include repairs?
No. Valet service is available only in select areas of southeastern Virginia and does not cover repairs or maintenance to spa parts, plumbing or controls.
Which spa brands qualify for Great Atlantic’s pre-warranty check?
The check is available to Hot Spring, Caldera and Sundance spa owners. The technician checks the spa’s parts, controls and equipment and may repair or replace them if needed while the spa is still under warranty.