Business ProfilePool & Hot Tub Companies in Newport News, Virginia
High Sierra Pools
High Sierra Pools
High Sierra Pools operates commercial and community pools, with lifeguard staffing, maintenance, repairs and renovations. Operating since 1992, it has a location in Newport News.
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Business Highlights
- It identifies itself as a Class A contractor for commercial pool repairs and renovations.
- It describes its lifeguards as American Red Cross-certified in lifeguarding, first aid, CPR and AED.
- It says its lifeguards are certified pool operators and licensed in their jurisdictions.
Service Area
VA, MD, DC, MA, NY, PA and IL.
Active Business Listing
High Sierra Pools is one of 9 pool & hot tub companies ProsGrade lists in Newport News, Virginia.
Active
Public local listing
Listing details
5 services listed, including Commercial pool management, Pool maintenance and Pool repairs and renovations. Open weekdays, closed on weekends. 96 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How High Sierra Pools compares with the other 8 pool & hot tub companies on ProsGrade in Newport News, using public Google ratings and review counts.
- One of 9 Newport News pool & hot tub companies on ProsGrade.
Services Covered
5 services- Commercial pool managementlifeguard and pool-operator staffing; safety audits, reporting and pool-permit management
- Pool maintenancechemical testing and adjustments, brushing and vacuuming, equipment maintenance, seasonal opening and closing
- Pool repairs and renovationsleak detection, pool resurfacing, deck-tile and coping repairs
- Swim lessonsprivate one-to-one, small-group and group instruction; children ages 3 and up
- Lifeguard and pool operator coursesAmerican Red Cross lifeguard certification and recertification; pool operator courses
Reviews
What customers say
Customers highlight clean, well-maintained pools and friendly, attentive lifeguards. An apartment-community manager praises Nikola and Nazar's responsiveness and describes the pool as the cleanest it has been.
Customer Reviews
Ricardo Tapia Basurto
I live at the Colonial Pines apartment complex in Williamsburg, and this pool season has been excellent thanks to Michael, our designated live guard. He's super friendly, incredibly professional and very responsible. The pool and surroundings area are always clean and in optimal condition, and he always dedicates some time to talk and welcome the users.
I've seen him give good advices on swimming (obviously) and work out, and have really good conversations with him about school, his home country, his experience working here, and more.
The only reason I'm writing this review for the company is because I hope he gets the recognition he deserves.
Kross Kross
The staff are polite and always ready to help. The office is well organized, and any issues can be resolved quickly. The pool is clean and well-maintained, the equipment works properly, and it’s a pleasant place to spend time.
Artem Horb
Thanks to this company, I’ve had such a warm and valuable experience. I met wonderful people, went through special moments, felt unforgettable emotions, and truly enjoyed every day of work. High Sierra also creates amazing events full of good vibes that you’ll love. I truly recommend this company from the heart.
bill t
They doing a amazing job taking care of our HOA pool The pool water is always crystal clear The lifeguard is super friendly with everybody does a great job we've had this company for 2 years now never had a problem and this year's going great
Laura Mills
High Sierra has been managing the pool at the apartment community I manage and they have been PHENOMENAL. It's been a night and day difference from our company we used last year! Nikola and Nazar have been very responsive, the pool is the cleanest it's ever been, the lifeguards are well trained and attentive, and our residents have never been happier! It truly has made all of the difference switching to High Sierra!
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Frequently Asked Questions
Does High Sierra Pools offer maintenance-only contracts?
Yes. It offers maintenance-only contracts separately from complete pool management.
Does High Sierra Pools provide winter maintenance?
Yes. Its crews work year-round, including during winter, and it can create a custom maintenance plan for a pool.
How can an agreement with High Sierra Pools be ended?
An agreement can be ended without cause at any time after execution with 30 days' written notice.
What happens if an on-duty lifeguard is underperforming?
If High Sierra Pools confirms the underperformance, it will replace the lifeguard within 24 to 48 hours, or sooner if the schedule allows.