Patrick Cosgrove
The experience from beginning to end was great. Samantha, Troy and their staff are very friendly and knowledgeable. If you are interested in a hot tub, give Northern Leisure in North Bay a call. Very happy!!!
FeaturedTaking CallsPool & Hot Tub Companies in North Bay, Ontario
Northern Leisure® by Gateway EZ Docks
Northern Leisure® by Gateway EZ Docks
Northern Leisure® by Gateway EZ Docks is a hot tub dealer in North Bay offering saunas and serving Greater North Bay. Troy Stevens operates the local dealership, which expanded from his Lake Nipissing dock work into backyard leisure products.
Business Highlights
- Northern Leisure describes itself as 100% Canadian-owned and operated.
- Troy Stevens is a former journeyman pipefitter and diver.
- The North Stream 12 lists a 10-year shell guarantee, 5-year surface guarantee, 3-year electronics guarantee, 2-year plumbing guarantee and 1-year cover guarantee.
Service Area
North Bay and Greater North Bay.
Featured Local Business
Northern Leisure® by Gateway EZ Docks is one of 4 pool & hot tub companies ProsGrade lists in North Bay, Ontario.
Featured
Featured on ProsGrade
Listing details
5 services listed, including Hot tubs, Saunas and Swim spas. Open weekdays, closed on weekends. Rated 5.0 from 19 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Northern Leisure® by Gateway EZ Docks compares with the other 3 pool & hot tub companies on ProsGrade in North Bay, using public Google ratings and review counts.
- Ranks in the top quarter of the 4 North Bay pool & hot tub companies on ProsGrade by Google rating and review volume.
- Rated 5.0 on Google, well above the 4.1 average of other North Bay pool & hot tub companies on ProsGrade.
- The only one of the 4 North Bay pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
5 services- Hot tubsplug-and-play; 2-, 4-, 6- and 8-person models
- Saunasbarrel, cube, classic cabin, modern cabin and panoramic styles
- Swim spas12-, 14-, 16- and 19-foot models
- Cold plunges
- Hot tub water carebromine and chlorine sanitizers, water balancers and maintenance products
Reviews
What customers say
Customers praise the friendly, helpful staff. One customer describes a site check and installation by Troy's crew, calling the service fast.
Customer Reviews
Cindy Dowrie
Awesome experience. Samantha greeted us so friendly and helpful. Then Troy and his crew from site check and installation amazing. And everyone Troy recommended from electrical to landscaping. Service was so fast. I highly recommend them
Mary Farmer
Cannot recommend Northern Leisure enough. Their customer service and attention to detail has been outstanding. I chose the 4-seater Kootenay hot tub and am beyond pleased with the quality. Price point also very attractive. This is an Indigenous-owned and operated business located on the Nipissing First Nation, so a great opportunity to support our northern community. Thank you to Troy, Sam, Marty and all the other wonderful people at Northern Leisure.
Dulcie Pascoe
Congratulations on this new venture Troy, I know that you will be super successful! Looking forward to working with you and your team.
Sharon Ferchat
Congratulations Troy on your new Hot Tub adventure. I wish you great success with this new company.
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Frequently Asked Questions
Does Northern Leisure offer financing?
Yes. Payment options include a deferred-payment offer and financing subject to approval.
Can Northern Leisure arrange installation for the North Stream 12?
Backyard transfer and final assembly can be arranged for an additional fee.
What electrical work does the North Stream 12 require?
It requires dedicated 240V, 60-amp GFCI-protected electrical service, which is not included. The electrician is responsible for making the final connection.