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FeaturedPool & Hot Tub Companies in Northampton, Massachusetts

21st Century Pools & Spas

Top Spot in Northampton Today 4.30 (115 reviews)(413) 532-0100

21st Century Pools & Spas

Based in Chicopee, Massachusetts, 21st Century Pools & Spas carries pools, hot tubs and spas, and provides installation and maintenance. Its pool selection includes Fox, Radiant and Latham models, while its spa brands include American Whirlpool and Vita Spa; hot tub repair serves Hampden and Hampshire Counties.

Service Area

Hampden and Hampshire Counties.

Featured Local Business

21st Century Pools & Spas is one of 5 pool & hot tub companies ProsGrade lists in Northampton, Massachusetts.

Featured
Featured on ProsGrade
Listing details

10 services listed, including Pool installation, Pool maintenance and Pool repairs. Open Monday to Saturday. Rated 4.3 from 115 reviews.

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How This Business Compares

How 21st Century Pools & Spas compares with the other 4 pool & hot tub companies on ProsGrade in Northampton, using public Google ratings and review counts.

  • Has the most Google reviews (115) of the 5 Northampton pool & hot tub companies on ProsGrade.

Services Covered

10 services
  • Pool installationFox steel-wall pools with vinyl liners.
  • Pool maintenanceWeekly cleaning and debris removal; filter and pump inspections.
  • Pool repairsLeaks, liner tears, pumps and plumbing problems.
  • Seasonal pool openings and closingsSummer opening and off-season protection.
  • Pool liner replacementRepair or replacement of worn or torn vinyl liners.
  • Pool water testingOn-site and in-store.
  • Pool safety coversSupply and installation.
  • Hot tub repairsHeaters, pumps, plumbing and spa jets.
  • Spa cleaning and water careCleaning, winterizing, water balancing, and on-site or in-store water testing.
  • Pool equipment sales and upgrades

Reviews

What customers say

Customers praise knowledgeable, responsive help. One pool owner appreciated being shown a filter issue, while another praised Wi-Fi control support that included replacing the system and checking that it was running. A pool-opening customer reported a valve left off and the strainer uninstalled, and said the company offered no resolution after being contacted.

Customer Reviews

Alan Velazquez

Amazing group of people who were super friendly and made opening my pool a breeze. Andy and his assistant here very knowledgeable pointing out issues with my filter and showing me when was wrong or missing. They will be back to close the pool this year and I'll have them reopen again next year
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Pashas Kittens LLC

Very disappointed with this company’s service. The crew opened our pool but failed to turn on a valve, which prevented proper water circulation and made it seem like the pool motor was malfunctioning. They also did not install the pool strainer, another important part of the opening process. After discovering these issues, we contacted the company, but they took no responsibility and offered no credit or resolution. We ended up having to identify and correct the problems ourselves. When hiring a pool company, customers expect trained technicians who ensure the system is operating properly before leaving. Unfortunately, our experience was unprofessional, frustrating, and did not reflect the level of service we paid for.
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Ashley Leja

I want to give a huge thank you to DAN!!. He was very patient and knowledgeable. My pool is working great. Thank you thank you thank you!

Arianne Haley

FANTASTIC customer service. There is always a live person to speak to and they are super responsive. Had some questions that they quickly answered and then when we had issues with our wifi control app they came down and replaced the system and waiting to make sure I was up and running.
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Doug Jones

I ordered a new spa cover because the old one had been in use for many years and had become waterlogged and heavy. When the item arrived, 21st Century called me, and they were able to schedule me for installation the next day. Technicians TJ and Jim arrived on time and quickly installed the new cover along with a new cover lifter. They were courteous and professional, cleaned up their work area when they were done and took away the old cover when they left.
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Frequently Asked Questions

Does 21st Century Pools & Spas offer emergency hot tub repair?

It offers emergency hot tub repair for urgent problems.

What information helps the team prepare for a hot tub repair visit?

Symptoms such as a flashing control-panel error code or a humming motor help the team prepare for its first visit.

Does 21st Century Pools & Spas offer financing?

Financing options are available.