Local pool and spa resource for supplies, seasonal service scheduling, water testing, and replacement parts. Staff can help diagnose common issues and coordinate on-site visits Serving homeowners across Northampton, Massachusetts.
Helpful staff, consistent store hours, and practical guidance on chemicals and equipment make it a useful stop for pool and spa care. Customers can get parts, supplies, and scheduling help in one place Local experience that helps homeowners across Northampton, Massachusetts compare a more region-aware provider.
Based in Chicopee and serving nearby Pioneer Valley communities Serving homeowners across Northampton, Massachusetts and nearby surrounding areas.
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Pool and spa openings/closings, water testing and treatment guidance, replacement covers and lifters, filters and parts, chemicals and maintenance supplies, basic equipment troubleshooting, and coordination for service visits.
Amazing group of people who were super friendly and made opening my pool a breeze. Andy and his assistant here very knowledgeable pointing out issues with my filter and showing me when was wrong or missing. They will be back to close the pool this year and I'll have them reopen again next year
Very disappointed with this company’s service. The crew opened our pool but failed to turn on a valve, which prevented proper water circulation and made it seem like the pool motor was malfunctioning. They also did not install the pool strainer, another important part of the opening process.After discovering these issues, we contacted the company, but they took no responsibility and offered no credit or resolution. We ended up having to identify and correct the problems ourselves.When hiring a pool company, customers expect trained technicians who ensure the system is operating properly before leaving. Unfortunately, our experience was unprofessional, frustrating, and did not reflect the level of service we paid for.
I want to give a huge thank you to DAN!!. He was very patient and knowledgeable. My pool is working great. Thank you thank you thank you!
FANTASTIC customer service. There is always a live person to speak to and they are super responsive. Had some questions that they quickly answered and then when we had issues with our wifi control app they came down and replaced the system and waiting to make sure I was up and running.
I ordered a new spa cover because the old one had been in use for many years and had become waterlogged and heavy.When the item arrived, 21st Century called me, and they were able to schedule me for installation the next day.Technicians TJ and Jim arrived on time and quickly installed the new cover along with a new cover lifter.They were courteous and professional, cleaned up their work area when they were done and took away the old cover when they left.
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