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FeaturedPool & Hot Tub Companies in Northampton, Massachusetts

Peaceful Pool & Spa, Inc.

Top Spot in Northampton Today 4.60 (64 reviews)(413) 527-1358

Peaceful Pool & Spa, Inc.

Peaceful Pool & Spa, Inc. is based in Southampton, Massachusetts, and serves Northampton and towns across Western Massachusetts. It installs inground pools, handles necessary permits and provides a Pool 101 class on pool operation and maintenance.

Service Area

Agawam, Amherst, Belchertown, Blanford, Chesterfield, Chicopee, Deerfield, Easthampton, East Longmeadow, East Springfield, Florence, Granby, Granville, Hadley, Hampden, Hatfield, Holland, Holyoke, Huntington, Leeds, Longmeadow, Ludlow, Monson, Montgomery, Northampton, Palmer, Russell, South Hadley, Southampton, Southwick, Springfield, Tolland, Westfield, Westhampton, West Springfield, Whately and Wilbraham.

Featured Local Business

Peaceful Pool & Spa, Inc. is one of 5 pool & hot tub companies ProsGrade lists in Northampton, Massachusetts.

Featured
Featured on ProsGrade
Listing details

12 services listed, including Inground pool installation, Above-ground pool installation and Pool openings. Open 7 days a week. Rated 4.6 from 64 reviews.

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  • Service information
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  • Published local profile

How This Business Compares

How Peaceful Pool & Spa, Inc. compares with the other 4 pool & hot tub companies on ProsGrade in Northampton, using public Google ratings and review counts.

  • Ranks in the top half of the 5 Northampton pool & hot tub companies on ProsGrade by Google rating and review volume.

Services Covered

12 services
  • Inground pool installationfilters, sanitization systems, heaters, heat pumps and lighting
  • Above-ground pool installationaluminum-wall pools with heavy-duty beaded liners
  • Pool openingswinter-cover removal and folding
  • Pool closingsplumbing winterization and winter-cover installation
  • Weekly pool cleaningsvacuuming, skimming and debris removal
  • Water testing and balancingtesting and chemical adjustments
  • Pool plumbing repairs and leak detection
  • Pool liner replacementsabove-ground and inground liners; GLI options for above-ground pools
  • Pool heating systemsheating-pump additions or upgrades
  • Pool chemical suppliespool chemicals and water-balance advice
  • Pool parts and filter replacements
  • Safety coverspool debris protection

Reviews

What customers say

Customers praise the crew's professionalism; one described two inground installations at family homes as smooth, while another said the crew was on time and communicated well. One customer said Cam worked late rebuilding a DE filter and had it running the next morning. A customer who booked an opening said the pool was not left ready to maintain and that they had to get it running themselves; another described a rude counter interaction and said a colleague apologized.

Customer Reviews

cheryl kowalski

Cam and his team are EXCEPTIONAL !! I had an issue with my DE filter. Cam came and checked it out, figured out what was wrong AND had it up and going the next morning. What sets Cam and his team apart from the rest of the pool businesses is how they treat you as a customer. Cam personally worked late into the evening to rebuild my filter. He didn't have to, but he did. That's how he is. THANK YOU CAM !
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alexsy typrowicz

We had such an amazing experience with Peaceful Pool & Spa?! Last summer they installed an inground pool at my mother-in-law’s house, and this spring they put one in at my father’s house. Both pools came out absolutely beautiful, and the entire installation process was smooth and stress-free. The whole crew was kind, caring, professional, and great to work with from start to finish. I would totally recommend Peaceful Pool & Spa for any of your pool and water needs. We can’t wait to watch our son enjoy two awesome pools this summer! ????
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Ashlee Zymroz

Great experience with Peaceful Pool & Spa this season. The crew was professional, on time, and got our pool up and running smoothly. They communicated well during the busy season and answered all of our questions. You can really tell it’s a family business that cares about its customers. Especially Collin — very knowledgeable and helpful throughout the whole process. Highly recommend
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Lynn Kennedy

Very Disappointed. I called in April to set up opening of our pool as well as weekly maintenance. I was told that they were booked for weekly maintenance but would be happy to open the pool. I explained that I was looking to have the pool opened and cleaned, water balanced etc. as my husband was having back surgery and he would not be able to do any of the work and that my schedule was too busy to allow for me to get it up and running on my own. I was told that they would get the pool 100% up and running and then the maintenance should be able to be handled by me as the hardest part is getting it going. I scheduled our opening/cleaning for the first week of May. When the team showed up they spent 17 minutes on my pool. There was no cover to take off and I already had all equipment ready to go for them. They connected the equipment and put some chemicals in (did not even tell me what) and that was it. My pool was not 100% ready to go for me to just maintain from that point on. I have spent the last 3 weeks trying to get my pool up and running on my own and now desperately calling other pool companies to come out and help. I wish I had been told from the beginning that they would not do any vacuuming/cleaning and they would spend less than 20 minutes on my pool. I would have never booked them and would have contacted another company willing to help a little more.
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Jordyn Reil

extremely rude staff. i walked in and stood at the counter and gave a friendly hello, gentlemen didn’t acknowledge me at all. whatever, it’s early, i don’t mind. turns around after a few moments and says “what do you need?” like, im doing great thanks for asking how are you? sorry for bothering you by being a customer lol. i tell him i need a pool opening kit so he tells his colleague to tell me what to get. she’s explaining a few things and i am very new to this and have never opened a pool before i was just sent here by my pool guy so im trying to figure out exactly what i need. i explain that they are the ones that opened my pool so the rude guy interjects again to say if they opened my pool they would have already put in the starter chemicals. i said i didn’t think they put in chemicals. he said very snarky “we always put in chemicals when we open pools” like i was trying to accuse them of something ?? so i explain that someone called and said that my pool water was just below where it needed to be in order to put chemicals in. so he walks away mumbling “obviously if they called and told you that they didn’t put chemicals in” the lady at the desk was a gem and apologized for his behavior and was very kind, but even she was shocked. i am just sitting here kicking myself for even going forward with my purchase. i have never left a bad review before anywhere but i have never had such an awful experience. sorry i inconvenienced you by coming into your store to buy something lol. shout out to the nice girl behind the counter though she’s a rockstar. he genuinely made me feel like crap, your bad morning didn’t have to ruin mine sir. will absolutely not be returning after that. completely uncalled for
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Frequently Asked Questions

What should be ready before Peaceful Pool & Spa's opening visit?

The pool should be filled to about halfway up the skimmer opening, with equipment power on and the equipment area clear and accessible.

Does Peaceful Pool & Spa include vacuuming or brushing in a standard pool opening?

No. Standard openings exclude vacuuming and brushing the pool walls or floor.

Who lowers the water before a Peaceful Pool & Spa pool closing?

If the pool needs a lower water level, the homeowner is responsible unless other arrangements have been made in advance.