Showroom-based pool and hot tub retailer supporting local repairs, water testing, and seasonal services. Visitors can compare models, ask chemistry questions, and schedule service appointments Serving homeowners across Orillia, Ontario.
A convenient showroom with knowledgeable staff, clear communication, and practical guidance for pool and spa care. They provide hands-on water testing, help source parts, and coordinate repairs ranging from hot tub controls to in-ground pool liners Local experience that helps homeowners across Orillia, Ontario compare a more region-aware provider.
Typically serves Orillia, Ontario, Severn, and surrounding North Simcoe/Muskoka communities. Call 705-329-1424 to confirm coverage.
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Hot tubs and swim spas; pool liners and covers; in-store water testing and treatment plans; hot tub diagnostics and parts replacement; pool and spa repairs; seasonal openings and closings; retail chemicals and accessories.
Reviews frequently highlight friendly, knowledgeable staff who explain water care clearly and provide step-by-step treatment plans. Customers mention timely communication and helpful support during repairs, including liner replacements and hot tub control fixes. Several note clean work and an easy in-store experience with testing and product selection. Overall sentiment reflects consistent service and a pleasant showroom visit.
John came out when my hot tub stopped working. He was was very knowledgeable and friendly. It turned out to be the control panel that was shot. John replaced it and cleaned everything after. Great job thanks John and Wavemaker.
We always have an excellent experience with Wavemaker Pool & Spa! From the moment we walked into their beautiful showroom full of amazing hot tubs, we were impressed. The staff were incredibly friendly, knowledgeable, and genuinely helpful, answering all of our questions with patience and expertise.They are so great with our kids who love to see how the hot tubs work in different ways!They offered great deals and pricing, making it easy for us to find the perfect spa products for our family. Overall, highly recommend Wavemaker — their service, selection, and atmosphere are top-notch!
WaveMaker Pool and Spas in Orillia has been fantastic to deal with. They test our water and always take the time to explain things clearly, which gives me real peace of mind. The work they do is top-notch, the service is consistently great, and the personalities in the store make every visit pleasant. They genuinely seem to have my back and want what’s best for their customers. If I ever need to buy another hot tub, I wouldn’t hesitate to buy it from WaveMaker.
Can’t say enough about how positive our experience has been with Wavemaker, this summer. Paula helped us with the choices we had to make for our major in-ground pool repair, and was very pleasant to work with. She was always very quick to communicate and answer any of our questions over the phone or in emails.Jon and his team were fantastic when installing our new liner and winter cover. Communication with Jon was effective and he went above and beyond to help us with our pool issues. He was also very patient with our delays,I highly recommend the Wavemaker team in Orillia for all your pool needs.
I was struggling with green water in our little pool this year. Finally I gave in, took a sample to wave maker in orillia. They tested it, gave me a written plan, sold me everything I needed. 2 days later - perfectly clear water.Now I can enjoy the rest of the summer! Great customer service.
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