Julie SIMMONS
So wonderful! They are very knowledgeable about all our questions. We will be back!!!
Taking CallsPool & Hot Tub Companies in Peoria, Illinois
Champion Pool and Spa - Peoria
Champion Pool and Spa - Peoria
Champion Pool & Spa sells Crusader above-ground pools and hot tubs, and provides pool cleaning, chemistry and service in Peoria. Its history traces to Central Pool Supply’s first official Peoria location, established in 1965. At the close of 2022, the distribution and chemical divisions were acquired, and the business rebranded as Champion Pool & Spa as part of the purchase agreement.
Business Highlights
- Champion Pool & Spa represents the third generation of Gebhardt family ownership.
- Pool Pride was developed by Richard Gebhardt in 1965.
- Pool Pride is manufactured and packaged in Washburn, Illinois, by Pride Manufacturing.
- Crusader is the company’s private-label above-ground pool line, manufactured by Hollowell Industries.
- Crusader pools are made in the USA.
- Staff are not compensated on commission.
Service Area
Peoria and East Peoria.
Local Business Taking Calls
Champion Pool and Spa - Peoria is one of 6 pool & hot tub companies ProsGrade lists in Peoria, Illinois.
Taking Calls
Taking calls through ProsGrade
Listing details
12 services listed, including Above-ground pools, Hot tubs and Scheduled pool maintenance. Open 7 days a week. Rated 4.5 from 54 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Champion Pool and Spa - Peoria compares with the other 5 pool & hot tub companies on ProsGrade in Peoria, using public Google ratings and review counts.
- Rated 4.5 on Google, at or above the 4.5 average of other Peoria pool & hot tub companies on ProsGrade.
Services Covered
12 services- Above-ground poolsCrusader line.
- Hot tubsBullfrog and QCA Spas; JetPak Therapy System.
- Scheduled pool maintenancePool-wall and waterline brushing, vacuuming and water-chemistry balancing.
- Pool and hot tub diagnosticsSite-visit troubleshooting; pumps, filters, heaters and hot tub service.
- Digital water testingLaMotte SpinLab testing calibrated for Pool Pride chemistry.
- Pool openingsCover removal, equipment connection and checks, opening chemicals.
- Pool closingsClosing chemicals, equipment disconnection, winter plugs, cover installation.
- Replacement linersAbove-ground and in-ground pool liners.
- Pool equipment and upgradesFilters, pumps, liners and lights.
- Pool parts and replacement filtersPump, filter, skimmer and cleaner parts.
- Pool tools and robotic cleanersPool poles in varied lengths; brushes, nets and skimmers.
- Pool and spa enclosures
Reviews
What customers say
Several customers praise the staff’s product knowledge and helpfulness. One hot-tub owner credited Eric with clear troubleshooting updates and attention to time and repair costs. Another visitor described an unwelcoming visit after waiting five minutes for help and said the prices felt excessive.
Customer Reviews
Doreen Webb
Highly recommend! We walked in one day to buy some product to see if we could troubleshoot our hot tub. After discussing the issue with Eric, we knew we wanted him to come and troubleshoot it. Eric was always very straightforward and clear about what the status was with the hot tub and how he was going to troubleshoot it/fix it. He also was careful with regards to the time and money spent, to give us the best price possible for the repair. (In the past, we used another business and communication was terrible, prices were high, scheduling was difficult, and in the end, they didn't fix it....only made it worse.) Thank goodness for Eric!
Nikola Vujicic
A nice family owned business!The employees here are awesome! They’re always super helpful when I come in for pool chemicals. Prices can be a little high sometimes but definitely worth it for the service. It’s nice to go somewhere that actually cares about helping you keep your pool in good shape. Definitely my go to for shopping local!
Austin Krohe
So happy that I purchased our hot tub through Champion Pool! The staff were super friendly and knowledgeable. They showed me all the models and features that were available so I could make an informed decision. They were very quick with the delivery once the spa came in and also worked with me on making sure I got the water chemistry right. Staff provided water sample testing and detailed recommendations for products and amounts. I'll absolutely be going back to Champion in the future for anything pool/spa related!
T W
Here for a response! Walked in yesterday and one no greeted me and no customer was inside ! Very unwelcoming feeling took them 5 minutes for them ask me if I needed anything. I guess they where to busy talking with each other !!! Prices where outrages , i ended up ordering what I needed for half the price !
How that for a review!!
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Frequently Asked Questions
How does Champion confirm PoolKeeper appointments?
It responds within 24 hours of receiving a message, gives an arrival notice 30 minutes before the visit and provides notice if a reschedule is needed.
What must be ready before Champion’s pool-opening service?
The pool must be filled with water midway up the skimmer before opening service.
What does Champion require for pool closings without an automatic cover?
The cover must be available at the pool area; an additional retrieval fee may apply if needed.
Can a PoolKeeper service agreement be ended?
Either party may end the agreement with seven days’ written notice.