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FeaturedPool & Hot Tub Companies in Pickering, Ontario

Diplomat LeisureScapes Pools Spas Hot Tubs

Top Spot in Pickering Today 3.70 (101 reviews)(905) 839-8399

Diplomat LeisureScapes Pools Spas Hot Tubs

Based in Pickering, Diplomat LeisureScapes Pools Spas Hot Tubs provides pool and hot tub sales, service and installation across the Durham Region. It also offers pool and hot tub water analysis and pool renovations, and carries chemicals, equipment, replacement parts and accessories.

Business Highlights
  • It is a member of the International Pool Group.
  • It is a member of the Elite Pool Group.

Service Area

Greater Toronto Area, Pickering, Ajax, Whitby, Oshawa, Brooklin and the rest of Durham Region.

Featured Local Business

Diplomat LeisureScapes Pools Spas Hot Tubs is one of 6 pool & hot tub companies ProsGrade lists in Pickering, Ontario.

Featured
Featured on ProsGrade
Listing details

9 services listed, including Pool sales and installation, Pool service and Pool renovations. Open Monday to Saturday. Rated 3.7 from 101 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Diplomat LeisureScapes Pools Spas Hot Tubs compares with the other 5 pool & hot tub companies on ProsGrade in Pickering, using public Google ratings and review counts.

  • Ranks in the top half of the 6 Pickering pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Has more Google reviews (101) than 4 of the 5 other Pickering pool & hot tub companies on ProsGrade.

Services Covered

9 services
  • Pool sales and installationabove-ground pools by Trendium
  • Pool service
  • Pool renovations
  • Pool maintenance packages
  • Hot tub sales and installation
  • Hot tub service
  • Pool and hot tub water analysis
  • Pool and hot tub supplieschemicals, filters, pumps, vacuums, replacement parts and accessories
  • Hot tub cover design toolcustom cover designs for quote requests

Reviews

What customers say

Several customers praise the staff's knowledge; one also found them helpful. One customer praised the time staff took to explain things, while another said a recommended spa ran without problems. One customer said a costly chemical recommendation they considered unnecessary was followed by much worse pool water; another reported a late, unannounced filter-cleaning return with the filters still wet and unclean, and said management replied, “it is what it is.”

Customer Reviews

Syed Mustayeen Ali

Very disappointing experience. It felt like the focus was on selling expensive chemicals rather than providing honest advice. I was recommended a costly chemical that turned out to be unnecessary, and after using it, my pool water quality became much worse. Based on my experience, I would not recommend this store if you're looking for trustworthy guidance. I felt misled and regret following their recommendation.
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Angelo H

When you shop here, you are going to get very knowledgeable employees. They will take their time and explain everything to you. Ill admit, i have not gone and been told i don't require anything. However, i have had an incredibly clear pool for my first year of ownership and that is thanks to the staff and their recommendations. I have had a great experience every time with them and look forward to the spring when i see them again.
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Terry Price

Had filters cleaned.. poor job .. returned after 3 days (told ready the next day) no call their not ready. Just soaked.. not cleaned wet when returned. Bought part the broke twice. Poor quality part. Told manufacturers part... did research.. it was not. Ironically this is the company that originally installed pool. Will not be returning. I did speak with management about the service and poor service and parts. Told "it is what it is" with distant.
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Colin Bates

Been a customer of Diplomat for years - I've always found them to be knowledgeable and helpful - I'm always greeted when I come in and its always an enjoyable experience!

Tom B

I could not be more pleased with Rob and the rest of the crew at Diplomat Pools & Spas. Extremely knowledgeable and professional. Because of them, my family and I have enjoyed our backyard this winter more than we have in the last 30 years combined. The spa they recommended is running great, no problems whatsoever! I’ve had the spa now for 7 months (since Aug 2019). Thanks to Rob and Diplomat Pools & Spas, our backyard can now be enjoyed every season.
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Frequently Asked Questions

Does Diplomat offer financing for pools and hot tubs?

Financing services are available for both pools and hot tubs.

Can Diplomat obtain items that are not in stock?

Items that are out of stock can usually be obtained within a few days.