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Integrity Pools

Pool & Hot Tub Companies in Plano, Texas
Ranked #5 in Plano | Grade B+
4.80 (1,372 reviews)

Integrity Pools

Integrity Pools provides design/build, weekly cleaning, equipment repair, and renovation services for residential pools across the Dallas–Fort Worth area from its Richardson office Serving homeowners across Plano, Texas.

Why Homeowners Choose This Business

Local team with strong communication from quote through completion; consistent weekly technicians who text on arrival and completion; coordinated scheduling for multi-step projects; clear options and competitive pricing noted by customers; service coverage across DFW from a central Richardson office Local experience that helps homeowners across Plano, Texas compare a more region-aware provider.

Service Area

Richardson, Garland, Plano, Texas, Dallas, and nearby DFW communities.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average for Google rating.
  • Has more Google review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Establishment
  Point Of Interest
  Renovation Services
  Pool Cleaning Service
  Pool Equipment Repair
  Maintenance
  Pool Renovation
  Installations
  Pool Tile and Coping
  Pool plaster and mastic
  Repairs
  Pool heater repair
  Pool Pump Replacement
  Pool automation upgrade
  Weekly Pool Maintenance
  New Pool Construction
  Spa Service
  Pool leak checks

New pool & spa design/build; weekly cleaning and chemical service; equipment diagnostics, repair, and replacement (pumps, filters, heaters, automation); leak checks and minor plumbing fixes; tile, coping, plaster, and mastic renovation; seasonal openings/closings; water quality balancing and start-ups.


Reviews

Recent Reviews

4.80

(Based on 1,372 reviews)

Recent reviews highlight responsive scheduling, proactive updates, and technicians who take time to do the work thoroughly. Homeowners frequently mention clear explanations of options and pricing, with smooth coordination across steps like tile, mastic, and equipment upgrades. Weekly service notes include consistent arrival texts and clean results for both pools and attached spas. Project timelines are often reported as met or improved when openings become available.

Google Review
Keith Turner on Integrity Pools

I just wanted to update my previous review to give a shout-out to our weekly service tech Kyler. He always does a thorough job and doesn't just rush through. His service is always 5 star.

Needing repairs to pool equipment is never something you want to have done, but the team at Integrity made the experience less painful. Their tech, Ryan, was a great guy to deal with - always with a smile and easygoing demeanor. I highly recommend them for repairs and weekly service. We use them for both.

Lance was an absolute professional. He came out reviewed my pool and what needed to be done, he discussed my options, setup a time to get the job done. Originally it was setup for 2 weeks, later he called me a told me that it could be done in a day or 2. The work has been done and it is a fabulous job. Well done and thank you Lance for all the followup that you have done.

Google Review
Noelle Preston on Integrity Pools

We have used Integrity Pools for 3 years and are very pleased with the full service. Jim texts when he’s arriving and when he’s done. He takes his time and leaves our pool & hot tub looking pristine. We have used a lot of pool companies over the years and Integrity is by far the best!

Google Review
Paul Spencer on Integrity Pools

I am so glad that I found Integrity Pools.

Maria was very helpful in getting the appointment set up with the repair team.

Great communication from the quote process with Chris, to the project management process with Lance.

Lance has been a great help with any questions that came up and kept me updated on timing of the tile work, mastic replacement and equipment upgrades…all at competitive prices. My project was completed on time, and we definitely know how we are calling the next time our pool needs anything!
Thanks, Integrity Pools team!

Google Review
Erin Calhoun on Integrity Pools

There is a reason Integrity Pools was on the Best Pick Reports. We weren’t even sure we could a decent size pool in our yard, but David came in with an incredible design and made it come to life with the help and huge efforts of their contractors. They’ve been around a while and knew who to call or where to go when we hit any bumps with electrical, plumbing, patio etc. Dustin was the lead on the build process and was very easy to get in touch with and kept us updated throughout. 10/10 recommend Integrity Pools.

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Special Offers

Free Estimate

This business may offer free estimates for some services.


Frequently Asked Questions

They handle new pool and spa design/build, weekly cleaning, equipment repairs and upgrades, and renovation work such as tile, coping, plaster, and mastic. They also assist with water chemistry, seasonal needs, and equipment diagnostics.

Customers report clear communication from quote to completion, including texts from weekly technicians on arrival and when the service is complete. Project managers provide updates on timelines and next steps as work progresses.

Yes, reviews mention technicians caring for pools and attached hot tubs during weekly service. They also address equipment and renovation needs that affect both pool and spa systems.

They can coordinate tile replacement, coping updates, plaster work, and mastic replacement. Equipment upgrades like pumps, filters, heaters, and automation can be integrated during renovation.

According to published hours, the office is open Monday through Friday, 8:00 AM to 5:00 PM, and closed on weekends. Availability for field work is scheduled in advance during these business days.
 Verified Listing

Opening Hours


  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.80 (1,372 reviews) Featured BusinessPro Listing
Address
1050 N Grove Rd, Richardson, TX 75081
Business Type
general_contractor

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