Spa 911 Quebec - Spa Repair

Excellent customer service! Their sales representative is very help and responds right away. My hot tub stopped working and they helped me step by step to replace my original spa pack with gecko. I live in GTA and received delivery within a day. Its been over a month and So far my hot tub is running great . Highly recommend

Fantastic pricing and customer service. Ordered a new pump, best price I could find (including ordering from the US) and it arrived the next day as promised. Went to install it 2 months later and discovered the pump wouldn’t fit. No problem at all... Denis said “we want you to be happy and back in your spa ASAP”. They shipped a new pump out that day (which fit) and had me return the incorrect pump and reimbursed the shipping cost! Can’t beat that for prompt, hassle free service. Needless to say I’m very happy and back in the hot tub! Thank you Denis. I wouldn’t hesitate to recommend spa911 to anyone looking for parts.

Recently I had trouble with my hot tub and needed some assistance in fixing the problem. I needed information and help diagnosing the problem as well as direction on what parts I needed to purchase. I came across Spa 911 on the website and decided to call them. The owner of the company Denis was awesome. He was patient and helpful above and beyond anyone I've encountered in any service industry. I have little knowledge of hot tubs and he was able to provide me with all the correct parts. In our many conversations over the phone, he guided me through what ended up being refurbishing my hot tub. He was available and very keen to help. I would strongly recommend his company, it was a pleasure dealing with him. At one point I was ready to give up and purchase a new hot tub and he encouraged me to keep on trying to fix the hot tub and in the end, I was successful. Contacting Denis at Spa 911 turned out to be the best decision and completely restored my faith in the service industry. Randy Bell Ottawa, ON

I ordered my main pomp and was at home next day. in addition I saved $200 dollars. The client services is amazing and the employee gives advice and return my call in 15 minutes when i add question for the installation. Wow Thank you again for your support and I strongly recommend SPA 911 Quebec.