Robert G
Bought a Dreamscape tub. Excellent customer service and Stephanie on repairs was awesome. So glad to see a company that stands behind there product.
FeaturedPool & Hot Tub Companies in Red Deer, Alberta
World of Spas - Red Deer
World of Spas - Red Deer
World of Spas operates a Red Deer showroom for hot tubs and swim spas. It has provided professional installation and repair services since 2003.
Business Highlights
- Canadian-owned and operated.
Service Area
Calgary, Kelowna, Edmonton, Red Deer and Saskatoon.
Featured Local Business
World of Spas - Red Deer is one of 3 pool & hot tub companies ProsGrade lists in Red Deer, Alberta.
Featured
Featured on ProsGrade
Listing details
12 services listed, including Hot tubs, Swim spas and Cold plunge tubs. Open 7 days a week. Rated 4.0 from 104 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How World of Spas - Red Deer compares with the other 2 pool & hot tub companies on ProsGrade in Red Deer, using public Google ratings and review counts.
- One of 3 Red Deer pool & hot tub companies on ProsGrade.
Services Covered
12 services- Hot tubsMaster Spas, CalSpas, Dynasty Spas and CozyPro lines.
- Swim spasMaster Spas and Dynasty Spas.
- Cold plunge tubsMaster Spas.
- SaunasLeisurecraft models.
- InstallationProfessional installation.
- MaintenanceRoutine servicing.
- Repairs and upgrades
- Parts and maintenance suppliesHot tub gear, maintenance supplies and service parts.
- GazebosVisscher models.
- Patio heatersBromic; gas, electric or portable models.
- Pizza ovensAlfa; Italian-made wood- and gas-burning models.
- Massage chairsLegacy; 4D immersive massage.
Reviews
What customers say
Customers praise the sales experience and staff support, with comments on no-pressure advice, careful delivery setup and help after the purchase. One customer reported recurring pump-circulation errors and said the store would not address the warranty request before a paid diagnostic; the customer also said calls were not returned.
Customer Reviews
Andrey Nabutovsky
Hi there. Bought hot tub in Nov 2024. At first 2 month it was working fine, then NOFLO messages start appearing, pumps don’t circulate water, even after resetting breaks it had same problem over and over. Did all my maintenance of water system on top notch lvl.
Asked for warranty, store said no, that i have to pay diagnostic to know what the issue is first and then they repair it. Thats 200$/h
No communication whatsoever. Hardly ever get someone that can help and. Calls never returned . I would not recommend this hot tub store .
Paul Kodhowski
Exceptional Experience!!! I purchased a hot tub from World of Spas last week and couldn’t be happier! Dale made the sales process smooth, informative, and genuinely enjoyable—no pressure, just great advice and support. Stephanie handled the delivery side with professionalism and care, making sure everything was set up perfectly. From start to finish, the team went above and beyond. Highly recommend World of Spas if you’re looking for quality hot tubs and outstanding customer service!
Dean Masse
I got my hot tub a couple weeks ago, my wife and I use it every night! We absolutely love it! Dale was great to work with on the sale of the tub, and Stephanie has been amazing at helping with everything after the fact!
Kim K
Got our new Dynasty Spa in July and haven’t regretted it a single second. Being a new hot tub owner we were worried about maintenance but it has been a breeze! Highly recommended, we are absolutely loving it!
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Frequently Asked Questions
Does World of Spas offer financing?
Yes. Financing options are available through lenders.
What structural warranty coverage is available on Master Spas hot tubs?
The company lists structural coverage of up to 10 years on select models.