Fortress Pool Service

Aaron did an outstanding job and demonstrated exceptional knowledge throughout the entire process. To be fair, my own lack of attention to the pool's maintenance is what led me to reach out to Fortress in the first place, and I'm glad I did. Aaron took the time to thoroughly explain how to convert our pool from Baquacil to chlorine, making everything easy to understand. This was their second visit, and within just a few hours, the water was clear and the algae problem was gone. We did experience a small issue related to the Baquacil conversion process, but after speaking with Zach, the owner, the matter was addressed promptly and resolved to our complete satisfaction. Amanda was incredibly friendly, responsive, and professional on the phone, providing excellent customer service from start to finish. I also had the opportunity to speak with Zach, who was personable, highly knowledgeable, and clearly committed to both quality pool service and customer satisfaction. His willingness to personally address concerns and ensure everything was handled properly speaks volumes about the company's dedication to its customers. I highly recommend Fortress to anyone looking for reliable, professional, and knowledgeable pool service. They exceeded my expectations, stood behind their work every step of the way, and delivered excellent results.

I had Fortress come out and replace a pair of leaking pool lights, and I am very happy with the overall experience. Wes was very responsive, knowledgeable, and professional. The repair was completed right, the first time. I will use them in the future if I need anything.

STOP YOUR SEARCH AND HIRE FORTRESS POOL SERVICE NOW!! Fortress Pool Service has been an absolute game changer for us. Wes, Aaron, and Zack took what was once a neglected, frustrating pool situation and completely turned it around. From the very beginning, they were responsive, knowledgeable, and genuinely cared about getting everything dialed in the right way. Not only did they bring the pool back to life, but they’ve also made maintaining it effortless. Their weekly service is consistent, thorough, and reliable, and any repairs or issues are handled quickly and professionally without any runaround. It’s rare to find a team that combines great communication, technical skill, and just being easy to work with—but these guys check every box. We now trust Fortress Pool Service with all of our weekly cleaning and repair needs, and couldn’t be happier with the results. Highly recommend.

Very pleased with the customer service. We had a leak early in the year and they were able to locate the part needed to help get our swim spa back up and running for the season. I will be using them going forward for all our spa needs. Their technician Aaron was very professional and took care of serving our spa.

Fortress Pool Service has been outstanding from day one. Their team is professional, reliable, and incredibly knowledgeable. They don’t just show up and do the basics—they take the time to explain what they’re doing, answer questions, and make sure the pool is always running at its best. I’ve noticed a huge improvement in water clarity and overall system performance since switching to them. Scheduling is easy, communication is prompt, and they always go the extra mile. Highly recommend Fortress Pool Service to anyone looking for top-notch care and peace of mind.