Thatcher Pools & Spas North

We had a really good experience with Thatcher. Corey Stafford was really helpful and attentive. Walked us through the whole process and made it very easy to get our spa ready and running. I highly recommend getting your spas from Corey and Thatcher!

Excellent experience working with Corey!!! From the first visit where I had MANY questions to the delivery and setup, Corey was patient, knowledgeable, and kind through it all. He made the whole experience easy and enjoyable. His availability via text and responsiveness eased my nervousness about the process. He recommended a fantastic electrician as well (Chosen Valley Electric) that made everything seamless. I am thrilled with the spa I have and definitely recommend Thatcher to anyone shopping for a spa.

We couldn't be happier with our experience at Thatcher Pools & Spa! We just received our new hot tub, and we absolutely love it. From the beginning, Corey was incredibly knowledgeable and made the entire selection process easy and stress-free. He took the time to answer all of our questions, explain the different options, and helped us choose the perfect hot tub for our needs. What really stood out was his outstanding customer service after the purchase. He walked us through the startup process at 5:00 p.m., and when we ran into a small hiccup, he didn't hesitate to come to our home after hours to make sure everything was working properly. That level of dedication and commitment to his customers is hard to find. We truly appreciate everything Corey did for us and highly recommend Thatcher Pools & Spa to anyone looking for excellent products and exceptional customer service!

????? Highly Recommend Corey Stafford and Thatcher Pools and Spas! ????? If you are looking for a new hot tub in the Tri-State area, do yourself a huge favor and save your time, money, and sanity by going straight to Thatcher Pools and Spas. Ask for Corey Stafford—he is absolute gold. I initially started my search at a local spa dealer in LaCrosse, WI, but the experience became incredibly frustrating. Not only was their pricing entirely uncompetitive, but they actually misguided me by trying to pass off an older model as a brand-new one. Luckily, I connected with Corey. He immediately saw right through the other dealer's tactics and coached me on exactly how to read the serial number to identify the correct manufacturing year. That piece of education alone saved me from making a massive, expensive mistake. From that point on, Corey helped me select the absolute perfect spa and sauna for my home. His communication skills are top-notch—he was highly communicative, transparent, and just an extremely pleasant person to work with. What really set Corey apart, though, was the educational value he provided after the purchase. He didn't just sell me a tub and wish me luck; he literally coached me through how to set up the spa from start to finish, ensuring I knew exactly what to do. he also provided me his personal cell number, that if any questions come up that I can contact 24/7. Thatcher Pools and Spas has earned a customer for life. If you want honest pricing, unmatched expertise, and a flawless setup experience, this is the only place to go as they are located in Rochester, MN and they serve the MidWest Tri-State area! #VeryHappyCustomer

We purchased our first hot tub from Thatcher Pool & Spa. Corey made the whole experience easy and enjoyable. He was very patient and knowledgeable and took the time to help us understand how to set up and properly care for our spa. We really appreciated his guidance and would definitely recommend Thatcher to anyone shopping for a spa.