Tama Jansen
We recently purchased a hot tub from DP&S. Kelcie and her team were amazing from start to finish; always responsive and delivery went smoothly! We love it!
Taking CallsPool & Hot Tub Companies in Rochester, New York
Design Pool & Spa
Design Pool & Spa
Design Pool & Spa is a swimming pool contractor based in Fairport and serving Greater Rochester and beyond. It designs and builds custom gunite pools for residential and commercial properties, and offers hot tubs and swim spas. The company traces its pool-building history to 1968.
Business Highlights
- Family-operated through three generations.
- The company says its team brings over 200 years of combined pool design, construction, repair and technical-support experience.
Service Area
Fairport, Greater Rochester, Rochester, Pittsford, Victor, Penfield, Cazenovia, Skaneateles, Canandaigua, Webster, Mendon, Brighton and Ontario.
Local Business Taking Calls
Design Pool & Spa is one of 12 pool & hot tub companies ProsGrade lists in Rochester, New York.
Taking Calls
Taking calls through ProsGrade
Listing details
10 services listed, including Custom gunite pool design and construction, Hot tubs and swim spas and Fiberglass pool installation. Open 7 days a week. Rated 4.9 from 51 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Design Pool & Spa compares with the other 11 pool & hot tub companies on ProsGrade in Rochester, using public Google ratings and review counts.
- Ranks in the top half of the 12 Rochester pool & hot tub companies on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, at or above the 4.7 average of other Rochester pool & hot tub companies on ProsGrade.
- One of 8 Rochester pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
10 services- Custom gunite pool design and constructionResidential and commercial; custom shapes and finishes
- Hot tubs and swim spasDreamMaker and Hydropool hot tubs
- Fiberglass pool installation
- In-ground pool and spa openings and closingsSpring equipment reconnection and water balancing; fall draining, plumbing winterization and cover securing
- Safety cover sales and installation
- Pump, filter and heater repairs and replacements
- Weekly residential pool and spa maintenanceVacuuming, brushing, skimming and water chemistry balancing
- Hot tub service, maintenance and repairsEquipment issues, water-care concerns and routine upkeep
- Pool liner installation and replacement
- Pool and spa construction consultingDesign, installation, filtration, disinfection, lighting, heating and automation
Reviews
What customers say
Customers praise the staff as friendly and helpful; one hot-tub buyer says the team was responsive and delivery went smoothly. Another customer calls the purchase, installation and maintenance of a new hot tub flawless, while a pool shopper appreciated help sourcing parts for a filter adaptation and getting the setup right.
Customer Reviews
Natalie Matteaon
Shopped a variety of stores before choosing Design Pool & Spa. Staff were friendly, knowledgeable and efficient! Very much a family feel. The type and quality of the spas are unlike others in the area. Prices were by far much more reasonable. Highly recommend!!!
Pamela Kennard
Design Pool & Spa is amazing! They have a beautiful show room with many options and an amazing, helpful staff. From purchase to installation and maintenance, getting our new hot tub was flawless. I cannot say enough good things about Kody, Kelcie and the rest of the team! Best decision ever!
Cheryl Wrubleski
Gray’s Pools has maintained my build in-ground pool for 9 years. Nick offers the highest quality of work, is consistent, fair pricing, is prompt and offers thorough care of my pool. I trust him and would highly recommend his company. I recently had a new liner installed and it was a seamless process.
Tom Hanna
Good Business here. More than Fair prices, and they have many of the pieces and parts you need to service, install or upgrade your pool.
I came in looking to see if they had pool hardware to adapt a real pool filter to one of those Cheap-o soft sided pools, and they had everything i needed. They had hosing, clamps, 1.5 inch thresholds, 1.5 inch flow adapters, replacement sand for my filter, and had people behind the desk that helped me get my setup where I wanted it. I will soon be back for chems to keep me going as i much prefer to give my $ here over wally mart or Lowes.
And as a final point, its greatly appreciated to have a brick and mortar store that has parts on hand when you need them on a Saturday or Sunday, and to have all that at prices that are more than fair (many of the parts i bought cost more on Amazon!). Not to mention the people that worked there that I interacted with were very friendly, and gave me sound advice.
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Frequently Asked Questions
How long does pool construction take?
Most projects take several weeks from design to completion, with the timeline varying by pool type and project complexity.
What happens before pool construction begins?
Once the pool position is set, Design Pool & Spa removes construction obstacles such as trees or fencing and obtains permits for compliance with building codes and pool standards.
Does Design Pool & Spa offer financing?
It does not offer financing at this time.