Business Profile

Design Pool & Spa

Pool & Hot Tub Companies in Rochester, New York
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Design Pool & Spa

Local showroom in Fairport offering hot tubs, in-ground pool services, and a comprehensive range of pool and spa supplies. Known for attentive communication and practical, step-by-step guidance from purchase through setup and maintenance Serving homeowners across Rochester, New York.

Why Homeowners Choose This Business

Local showroom with hands-on help, broad parts inventory, and consistent communication from order to installation. Customers frequently cite responsive staff and smooth delivery experiences Local experience that helps homeowners across Rochester, New York compare a more region-aware provider.

Service Area

Serving Fairport, Pittsford, Perinton, Penfield, Victor, Webster, Rochester, New York, and nearby communities.

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average for Google rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Establishment
  Point Of Interest
  Renovation Services
  Sporting Goods Store
  Store
  Hot Tub Sales
  Maintenance
  In-Ground Pool Liners
  Installations
  Pool Openings and Closings
  Repairs
  Pool Supplies and Chemicals
  Spa delivery and setup
  Pool parts and fittings
  Water Testing
  Pool Maintenance Support
  Filter Systems and Media
  Retail Pool Store

Hot tub sales and delivery; in-ground pool services including liner replacement and seasonal care; retail store for pool and spa parts, fittings, hoses, filters, and chemicals; water testing and maintenance guidance.


Reviews

Recent Reviews

Google Review
Tama Jansen on Design Pool & Spa

We recently purchased a hot tub from DP&S. Kelcie and her team were amazing from start to finish; always responsive and delivery went smoothly! We love it!

Google Review
Natalie Matteaon on Design Pool & Spa

Shopped a variety of stores before choosing Design Pool & Spa. Staff were friendly, knowledgeable and efficient! Very much a family feel. The type and quality of the spas are unlike others in the area. Prices were by far much more reasonable. Highly recommend!!!

Google Review
Pamela Kennard on Design Pool & Spa

Design Pool & Spa is amazing! They have a beautiful show room with many options and an amazing, helpful staff. From purchase to installation and maintenance, getting our new hot tub was flawless. I cannot say enough good things about Kody, Kelcie and the rest of the team! Best decision ever!

Google Review
Cheryl Wrubleski on Design Pool & Spa

Gray’s Pools has maintained my build in-ground pool for 9 years. Nick offers the highest quality of work, is consistent, fair pricing, is prompt and offers thorough care of my pool. I trust him and would highly recommend his company. I recently had a new liner installed and it was a seamless process.

Google Review
Tom Hanna on Design Pool & Spa

Good Business here. More than Fair prices, and they have many of the pieces and parts you need to service, install or upgrade your pool.

I came in looking to see if they had pool hardware to adapt a real pool filter to one of those Cheap-o soft sided pools, and they had everything i needed. They had hosing, clamps, 1.5 inch thresholds, 1.5 inch flow adapters, replacement sand for my filter, and had people behind the desk that helped me get my setup where I wanted it. I will soon be back for chems to keep me going as i much prefer to give my $ here over wally mart or Lowes.

And as a final point, its greatly appreciated to have a brick and mortar store that has parts on hand when you need them on a Saturday or Sunday, and to have all that at prices that are more than fair (many of the parts i bought cost more on Amazon!). Not to mention the people that worked there that I interacted with were very friendly, and gave me sound advice.

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Frequently Asked Questions

The team supports hot tub selection and delivery, in-ground pool services such as liners and seasonal care, and a retail showroom for parts and chemicals. Staff can help match fittings, hoses, and filters and provide maintenance guidance.

Yes, customers report smooth, coordinated deliveries with clear communication from purchase to placement. The team explains access needs in advance and provides basic setup guidance on delivery day.

Yes, the Fairport showroom stocks common pool and spa parts, fittings, hoses, filters, and chemicals. Staff can help identify compatible components and suggest options when originals are unavailable.

They provide support for existing pools, including liner replacement and seasonal maintenance tasks. Availability may vary by season, so calling ahead is recommended during peak months.

You can call (585) 223-8650 or visit the showroom during posted hours. Bringing photos, measurements, or model details helps the staff provide accurate guidance and pricing.
 Not Verified

Opening Hours


  • Monday 10:00 AM – 6:00 PM
  • Tuesday 10:00 AM – 6:00 PM
  • Wednesday 10:00 AM – 6:00 PM
  • Thursday 10:00 AM – 6:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday 9:00 AM – 1:00 PM
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Business Details


Business Rating
Not Currently Available Not Verified
Address
7244 Pittsford Palmyra Rd, Fairport, NY 14450
Phone
Business Type
general_contractor
Website

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