Jeff Loeffler
Appreciate the great service they provide. Great communication and fair prices. Thank you!
FeaturedPool & Hot Tub Companies in Rochester, New York
Jacuzzi Hot Tubs Rochester
Jacuzzi Hot Tubs Rochester
Jacuzzi Hot Tubs Rochester has a showroom in Rochester for spa and wellness products. It offers local delivery and full-service installation.
Business Highlights
- The business is locally owned and operated by Synergy Spas and Saunas LLC.
- It is an authorized Jacuzzi brand dealer.
- It uses an in-house delivery team and does not hire outside companies for delivery or installation.
- It operates a certified service center with factory-trained technicians.
Service Area
Rochester, Monroe County and the Greater Finger Lakes region.
Featured Local Business
Jacuzzi Hot Tubs Rochester is one of 12 pool & hot tub companies ProsGrade lists in Rochester, New York.
Featured
Featured on ProsGrade
Listing details
7 services listed, including Hot tubs, Swim spas and Infrared saunas. Open Monday to Saturday. Rated 5.0 from 15 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Jacuzzi Hot Tubs Rochester compares with the other 11 pool & hot tub companies on ProsGrade in Rochester, using public Google ratings and review counts.
- Ranks in the top quarter of the 12 Rochester pool & hot tub companies on ProsGrade by Google rating and review volume.
- Rated 5.0 on Google, well above the 4.7 average of other Rochester pool & hot tub companies on ProsGrade.
- One of 8 Rochester pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
7 services- Hot tubsJ-5, J-4, J-300 and J-200 Jacuzzi series; DreamMaker Core, Comfort and Crossover collections.
- Swim spasJacuzzi models for year-round fitness and relaxation.
- Infrared saunasJacuzzi IR and Sun & Soul IR collections.
- Cold plungesKodiak and Hot Shot models.
- Hot tub water-care productsBromine, chlorine, FROG systems and balancing chemicals.
- Hot tub parts and accessoriesFilters, steps, lifters and parts.
- Spa serviceMaintenance, warranty repairs and water-care guidance for products it sells.
Reviews
What customers say
Recent customers praise the staff’s knowledge and helpfulness, and describe the experience as professional and smooth. One purchaser recalls calling with a question after hours and getting a callback from the service manager on his day off.
Customer Reviews
Lily P
Best place to buy a hot tub!! So knowledgeable and helpful to every request that we had. Very prompt and courteous to work with!! Brian was so very kind and a pleasure to work with!! They really go the extra mile!!
Zach Stahl
Shawn and his staff are highly knowledgable and professional. Great selection and pricing along with a quick and fast install with no issues. Highly recommend
Tara Richardson
I had a great experience with the Jacuzzi Hot Tubs of Rochester. Brain and Rob were extremely knowledgeable and took the time to walk me through the different options so I could find the right hot tub for my needs. The quality of the tubs and the showroom itself really stood out.
From start to finish, everything was smooth and professional. If you're looking for a hot tub in the Rochester area, this is definitely the place to go. Highly recommend!
Jill Burress
I wish I could give these guys 10 stars! I absolutely ?? my Jacuzzi Hot Tub! I can't stop smiling ??
The team at Jacuzzi Hot Tubs Rochester is all amazing. They are so professional and knowledgeable. I was able to get the perfect hot tub at a great price. I purchased the J-Soul model hot tub. It is an entry-level price, but it is so comfortable and awesome. My salesman and the manager were fantastic. They even came out and set my hot tub up for me. The service department is incredible. I called after hours with a question, and the service manager called me back on his day off and helped me through it!!!
I can't say enough how happy I am with them! If you are going to get a new hot tub, you want to get it from them ??
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Frequently Asked Questions
Does the Hot Shot Cold Plunge have both hot and cold sections?
Yes. It has separate sections: one provides hot water with massage jets, and the other is a cold-water therapy area.
Can Hot Shot Cold Plunge purchases be returned?
Special-order products are not returnable. Non-special-order purchases can be refunded in full until delivery; returns are not permitted after delivery.