Ultimate Pools designs and constructs in-ground swimming pools and spas and supports owners with repairs and seasonal services. Weekday office hours and phone support help with scheduling consultations, openings, closings, and repair visits Serving homeowners across Rockville, Virginia.
Local focus, clear weekday office hours, and a portfolio of custom in-ground pool projects in Central Virginia. Able to coordinate seasonal services and targeted repairs such as tile and coping work.
Serving Rockville, the Richmond metro, and surrounding Central Virginia communities. Call to confirm service for your address.
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Services include: custom in-ground pool and spa design/build, gunite pool construction, tile and coping repair, equipment repair or replacement, pool openings and closings, and ongoing maintenance scheduling.
Reviews commonly mention punctual crews, good cleanup, and solid results on tile and coping repairs. Several long-time customers note reliable scheduling for openings and closings. Critical feedback centers on communication gaps, delayed or missing written quotes, and inconsistent follow-up. Overall ratings reflect a mix of strong workmanship comments with room to improve responsiveness.
Started to hear rumors from neighbors that things where changing. Well clearly from the screenshot. They are.You can’t lip sync good customer service.
They were on time as promised - great attention to detail with a full crew working well together. Did great repair of tile and coping around the pool. Polite and respectful of our property around the pool- cleaned up very well after their work. Will be calling them for any other pool repair needs for sure ! Ask for “G” - he was awesome!!!
Ultimate pools was a complete disappointment. When I had them give me a quote they never sent me anything in writing. I called and spoke to Susan and I’ve never been more disrespected by someone who couldn’t even pronounce my last name. As for Travis (guy who gave me the quote) he was very stand offish, curt and terrible at following up. Long story short I went with Anthony and Sylvan and they have been nothing short of amazing. If you’re looking for a pool in RVA are please consider Anthony and Sylvan or Premier pools and spas. They were considerably more informative, professional and provided an amazing customer experience. Ultimate pools is a joke and they lost out on a cool $150k. Great job Susan and Travis!
Ultimate Pools installed our pool in 2003 and has done a great job for us ever since. They are professional and responsive to our questions and to our needs, and we can always count on them for expert advice. They contact us to set dates for opening and closing, and usually offer a range of dates to suit our schedules. They show up on time when they say they will, and that is rare in today’s world. We feel very fortunate to have been associated with them over the years.
Highly recommended. During the busy season in mid-June, I have called several companies with good reviews to open the pool for us, but they either have no immediate availability or simply didn’t return my calls. Tammy from Ultimate Pools returned my call within an hour and scheduled someone to open for us in the following week. One of the two guys came out was very knowledgeable and gave us a lot of good recommendations. We were satisfied with overall experience. Definitely will use them again.
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