Tartan Pools

We had a great experience with Tartan Pools. Their team was professional, reliable, and easy to work with throughout the entire process. They were responsive, showed up when they said they would, and delivered quality work. It’s refreshing to work with a company that follows through on its commitments and takes pride in the service they provide. We would definitely recommend Tartan Pools to anyone looking for dependable pool service.

My long time company was no longer able to service my pool. Tartan was recommended and had very good ratings. When I researched them their customer service with response to all of my questions was phenomenal. They do an exceptional job communicating and caring for my pool. I am very happy with my service and the switch.

Tartan Pools crew are always meeting and exceeding our needs and requests for excellent service. The office staff and owner always make sure someone reaches us ASAP for return calls on any and all questions we have from pool chemicals , filtration and setting up our equipment. They always reach out to us and help us get the right services we need. Prices are good and the employees always treat is kind. Never hesitant to ask them questions. Thanks everyone again for your kindness.

I cannot recommend Tartan Pools enough! Their level of professionalism is truly top-tier and they have made pool maintenance completely stress-free. Here are a few things that stand out: • Excellent Communication: I love receiving a text message notification before the technician arrives. It’s so helpful for planning my day. • Efficient Estimating: If any repairs are needed, they send over an estimate right away. The best part is that you can review and approve everything online instantly. • Full Transparency: They take detailed "before and after" photos of all their work, so you can see exactly what was done and the quality of the results. They have truly mastered the art of making a complex job simple for the customer. If you want a pool company that is reliable, professional, and tech-savvy, Tartan Pools is the one to call!

After having another pool service company for a couple of years, they either got lazy or didn't care anymore. They had my water completely out of balance yet reported every week that everything was good and that the water chemistry was spot on. After verifying my suspicions, I started the process of vetting a new company for service. Tartan just stood out from the others I spoke to. From me initially reaching out to them through the entire quote process, everyone was very prompt, professional and honest. Because of the chemistry imbalance, they did a drain, refill and chemical balance to start fresh. I then decided halfway through the drain to ask if they could go ahead and bead clean the tile and glass. They coordinated within an hour and had that set up for that afternoon. The technician ended up working until 8:30 that evening to complete the cleaning process. My wife and I felt bad that he was there that late but he didn't seem to mind. He was very professional and ensured that the back yard was cleaned up once he was done prior to starting the refill process. It was very refreshing to deal with a company that really seems to care about the customer and shows it through their actions. I now also have started my weekly service with them as well. Our pitty Ducky and I highly recommend Tartan Pools for pool service and maintenance needs!