Skip to content
FeaturedPool & Hot Tub Companies in Santa Ana, California

Pacific Pool Services

Top Spot in Santa Ana Today 4.90 (55 reviews)(949) 787-7665

Pacific Pool Services

Pacific Pool Services provides pool and spa maintenance, equipment repairs, and upgrades from Rancho Santa Margarita. It offers services to homeowners, commercial property owners, and facility managers.

Business Highlights
  • The company offers warranties on specific repairs and equipment.

Service Area

Based in Rancho Santa Margarita.

Featured Local Business

Pacific Pool Services is one of 6 pool & hot tub companies ProsGrade lists in Santa Ana, California.

Featured
Featured on ProsGrade
Listing details

4 services listed, including Pool and spa maintenance, Pool equipment repairs and Pool water restoration. Open 7 days a week. Rated 4.9 from 55 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Pacific Pool Services compares with the other 5 pool & hot tub companies on ProsGrade in Santa Ana, using public Google ratings and review counts.

  • Ranks in the top half of the 6 Santa Ana pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.6 average of other Santa Ana pool & hot tub companies on ProsGrade.
  • Has more Google reviews (55) than 4 of the 5 other Santa Ana pool & hot tub companies on ProsGrade.
  • One of 4 Santa Ana pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

4 services
  • Pool and spa maintenanceweekly cleaning and chemical balancing
  • Pool equipment repairspool pump repairs
  • Pool water restorationgreen-to-clean water balancing
  • Pool and spa upgrades and installationLED lighting, variable-speed pumps, pool automation with mobile controls, saltwater systems, a pH/ORP controller, and UV ozone systems

Reviews

What customers say

Customers praise reliable pool upkeep and responsive communication. One customer values an app that emails a detailed report after each visit, while another praises the team's clear explanation of the problem, practical recommendations, and prompt completion of the work.

Customer Reviews

Lisa Goldschmidt

We highly recommend Pacific Pool Services. From the start, we noticed the difference - Jeff and his team bring a level of detail and care that goes far beyond what you expect from a pool service. Our pool always looks great, and we love the convenience of their app, which automatically emails a detailed report after every visit. It keeps everything transparent and we can count on consistent, reliable monthly cleaning that keeps our pool in perfect condition. When we needed new equipment, the team provided thoughtful recommendations and handled the installation with true expertise, with everything tailored to our specific setup. If you want a pool company that delivers quality, responsiveness, and genuine pride in their work, Pacific Pool Services is one you can trust without hesitation.
View full reviewShow less

Phil Jankowski

Pacific Pool Services did a fantastic job fixing my old Raypak pool heater! They were responsive and communicated well. Craig was a genius at figuring out the necessary repairs to get it working. It's working like it's brand new now. I highly recommend Pacific Pool Services for your repair needs.
View full reviewShow less

Max Trichet

We’ve been extremely pleased with the service from our pool company. They are reliable, professional, and consistently do an excellent job keeping our pool clean, balanced, and ready to enjoy. Communication is always prompt, and it’s clear they take pride in their work. It’s a pleasure working with a team we can trust. Marcelo is my main man. When needed Jeff, the owner, is the highly reliable quarterback. The services I get is world apart from what I was getting in the last few years. Highly recommended!
View full reviewShow less

RN Wadhwa

I had an excellent experience with this pool company. They recently repaired and replaced pool pumps at my home, and the entire process was smooth from start to finish. The Welches brothers and team was professional, knowledgeable, and honest in their assessment. They clearly explained the issues, provided practical recommendations, and completed the work promptly and efficiently. What impressed me most was their attention to detail and commitment to doing the job right rather than trying to upsell unnecessary services. Highly recommended,
View full reviewShow less

Jenae Dimitruk

Highly recommend! Jeff went above and beyond to help us with an issue we were having with our pool. We don’t even live in his normal service area, but he still came out after being recommended by a friend — and I’m so glad we reached out. He fixed the problem and then took the time to teach my husband and me how to properly operate the spa so we can avoid issues in the future. That extra effort really stood out. We’re also planning to convert our pool from chlorine to salt water, and Jeff explained the entire process and costs clearly and thoroughly. We’ll be using his company for the conversion soon and I’ll update this review once that’s done!
View full reviewShow less

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.

We'll email you a link to confirm your review. It's only sent in once you click it.

Frequently Asked Questions

How long can Pacific Pool Services' repairs take?

The company says minor repairs may take a few hours and major repairs may take a few days; it provides estimated timelines during assessment.

When does Pacific Pool Services discuss warranty terms?

The company says warranty details are discussed before repair work begins.

Which payment methods does Pacific Pool Services accept for repairs?

It accepts credit cards, debit cards, and online transfers for repair services.