Freedom Pool Services (A Pools Etc. Company)

I emailed Pools Etc. with photos of the work I needed done. They emailed me a detailed quote and a potential start time. I really appreciated their not needing to send a field rep to physically inspect the pool and its surroundings before making a quote. This process saved me a great deal of time. The actual work was beautifully done and completed in a timely fashion.

About 2 years ago I switched to Freedom Pool Services because my former service was not getting my pool very clean. Ever since I switched I have had no issues with Freedom. The serviceman always comes when he is scheduled, leaves an email when finished and the pool is always clean to my satisfaction.

Best pool service I’ve had after two previous companies. Freedom Pools/ Pools Ect. merged about a year or so ago and it continues to provide outstanding service. Lately I consistently have had the same pool technician ( Francisco) every week to handle the chemicals ( I do my own pool sweeping and debris cleaning) and he’s very knowledgeable and approachable with questions and offers advice when asked. After the merger it took a few months to get the same technician consistently every week as they worked out their schedules. Hopefully the consistency continues. What I like about having Freedom Pools/ Pools Etc.other than the highly qualified employees is that any pool issues with equipment or whatever can be handled. With my previous pool services, they would recommend another company to fix problems they didn’t have the expertise in, which is how I eventually just hired Freedom Pools to be my main provider. In fact, I had Freedom Pools convert my pool to using salt to generate chlorine and removing unnecessary equipment that made cleaning my filter a real pain. In addition, each week the technician comes, he takes a before and after photo of my pool along with pool chemical readings that they take , and what chemicals were added using the more accurate methods I use to use when I did my own readings instead of just using the color coded paper pool & spa Test strips that my previous companies used, which were never very accurate. If you’re looking for a company that has expertise in all aspects related to pools at reasonable prices ( my previous companies kept upping their prices for everything) then give Freedom Pools/ Pools Etc. a call.

I couldn’t get our pool pump to turn on. Alfredo came out and quickly noticed one switch was in the off position. (Dumb mistake on my part) While he was here he checked all the equipment and made recommendations and we quickly ordered some supplies on Amazon. Alfredo was friendly and knowledgeable. Because I’m taking over the pool maintenance that my husband used to do, Alfredo gave me a tutorial and also used a sharpie to identify what the switches controlled. Very helpful and much appreciated!

Freedom Pool Services are quick to respond to your needs. Their Technicians and office Staff are very knowledgeable and efficient in what they do. I had an old pool heater removed and a gas line capped at a reasonable price after much searing on line. The Technicians that came to my home are very respectful and be polite. I recommend Freedom Pool Services!