Josh Mendelsohn
6 out of 5 stars. Kyle was very professional and knowledgeable to get my spa up and running after years of sitting. Jessica and Alysa were super helpful with scheduling around our busy schedule.
Taking CallsPool & Hot Tub Companies in Scranton, Pennsylvania
Star Spa Services Inc
Star Spa Services Inc
Star Spa Services Inc sells and services spas and hot tubs from Waymart, serving Northeastern Pennsylvania, New York and Sussex County, New Jersey. It offers Viking and Strong models along with certified refurbished spas.
Business Highlights
- Family-owned and operated since 1999.
- Manufacturer-authorized for more than 40 major brands.
- Member of the BBB.
- Parts installed by the company are guaranteed to perform satisfactorily for 90 days under normal use.
Service Area
Northeastern Pennsylvania, including Wayne, Pike, Susquehanna, Lackawanna, Wyoming, Luzerne and Monroe counties; Broome, Delaware and Sullivan counties in New York; and Sussex County, New Jersey.
Local Business Taking Calls
Star Spa Services Inc is one of 5 pool & hot tub companies ProsGrade lists in Scranton, Pennsylvania.
Taking Calls
Taking calls through ProsGrade
Listing details
9 services listed, including Hot tub and spa sales, Spa repair and Spa maintenance contracts. Open Monday to Saturday. Rated 4.1 from 18 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Star Spa Services Inc compares with the other 4 pool & hot tub companies on ProsGrade in Scranton, using public Google ratings and review counts.
- One of 5 Scranton pool & hot tub companies on ProsGrade.
Services Covered
9 services- Hot tub and spa salesViking and Strong models; certified refurbished spas
- Spa repairPneumatic and electronic control systems; leak detection and repairs
- Spa maintenance contractsCustomized weekly and monthly plans; yearly maintenance contracts
- Spa openings and winterizationNon-toxic antifreeze; fresh-water fill and operating checks
- Water chemistry servicesAnalysis and adjustments
- Custom spa covers and liftersCustom-made covers; Covermate I, II and III lifters
- Spa accessories and filtersFilters, steps and cover-lift assists
- Hot tub moving
- Pool products and partsSome products in stock; pool-part access as needed
Reviews
What customers say
Customers praise professional, friendly help with spa issues. One customer said Kyle got a spa running after it had sat unused for years.
Customer Reviews
Karl Wezmar
Awesome. Kyle came in an emergency and prevented it from freezing. Cost was super reasonable. Kyle and the receptionist at Star were both extremely accommodating.
Richard Hermann
Great experience purchasing a new hot tub. This was our 1st, so had lots of questions and Star provided lots of answers. They were able to recommend an electrician to run the power and he was very responsive and got the work done quickly. Delivery and set up were great too.
Micah Ackerman
Super friendly staff, able to replace the missing valve for my hot tub (looks a little like a bolt) that wasn't available at home depot.
Brian Nicholson
Both Kyle and Jessica were a pleasure to work with. Kyle diagnosed the issue and remediated it promptly and professionally, they are a family owned business and take pride in their work. I have used other spa services before and Star Spa is by far your best choice.
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Frequently Asked Questions
How long do Star Spa Services' custom spa covers take to arrive?
Custom spa covers take four to six weeks to deliver.
Does Star Spa Services deliver and set up spas it sells?
It offers delivery and setup for spas purchased from the company. Customers supply the electrical service and a garden hose; cash-and-carry certified refurbished spas are the exception to full setup.
Does Star Spa Services repair spa shells or cabinets?
It does not repair fiberglass or acrylic spa shells or spa cabinets.
Does Star Spa Services honor manufacturer warranties?
The company says it honors manufacturer warranties; listed product warranties remain the manufacturer's responsibility.