KrisCo Aquatech Pools & Spas

The entire team at Krisco Pools did an excellent job in building our new pool. From the overall design, product selections to project execution, their entire staff provided constant and clear communication that was timely and professional. I wanted to specifically mention the following people for their outstanding service: Mark Muir - Sales, Mark Hunter - Project Supervisor, Kristina Babenko - Project Management and Ann Forester - Construction Coordinator. I have owned pools for over 30 years. Krisco is at the top of their industry and highly recommended.

We recently shifted my pool maintenance contract from AquaQuip to KrisCo. We inherited AquaQuip from the previous owner and had them for about 3 years and I consistently had issues with how the pool was cleaned and mud and tree seeds not being vacuumed regularly or even at pool opening in Spring. Post shift, I am thrilled to see the results where the pool hasn't looked this clean and sparkling in the 3 years I've had the house. Anely was extremely detail oriented and though, taking time to skim, vacuum, brush sides and steps and make a log of what chemicals were added. Instead of leaving a few chemical containers strewn around the pool pump, she requested access to garage storage and neatly stacked all the chemicals that were brought in bulk for future use. She genuinely was concerned about the aesthetics of even the hidden portions behind the fence near the pool and ensured it didn't look haphazard and dirty unlike in the past when I often found containers of chemicals strewn around by previous company's maintenance tech. It suffices to say, I am extremely impressed with the quality of service and thoroughness of the maintenance department and especially Anely and wish I had made this switch a long time ago. As for Krisco in general and how I came in contact with them - After nearly 10 years of age; as pool parts needed replacement or broke, I usually ended up asking my pool maintenance company for quotes. The quotes and prices of equipment seemed off based on prices on the internet as did the service fees and time taken to schedule. As I was shopping around, KirsCo quotes and dates for replacement were in days and about 60% of what AquaQuip quoted. Based on that I had them replace a heat pump. Subsequently this pattern continued with pool cover cleaning, cover box cleaning, and recently pool pump replacement over the last 3 years. Sharie at the service department was especially helpful and quick to follow up and send text, phone, and email-based updates and always responded within the day and managed to get work scheduled in 2-3 business days. The service professionals who came to do the work were extremely professional, patient, and courteous and took time to explain the work and settings and the intent and "Why" behind the settings. On the last visit to replace the pool pump, Kevin continued this track record for quality of service. This prompted the shift of the maintenance contract to KrisCo too and I am glad I did that.

Belmont Place Apartments- We contracted KrisCo to resurface our swimming pool at the Belmont and they did an amazing job! They were very professional, respectful, and handled the job in a timely fashion per the contract. Every one from the construction crew to the office staff were very helpful in answering questions and making sure we were up-to-date on the process. KrisCo will be handling all our swimming pool needs going forward and we would recommend them to anyone looking for a swimming pool contractor.

Having grown up in the area and having two different homes with pools and spa's. I have worked with several pool companies in the area through the years. There are so many bad stories I could tell but I have to say it was a real pleasure working with KrisCo. Everyone is so friendly and very professional at all times. The crews that came out were punctual and efficient. What most impressed me was their attention to detail. The work site was always impeccably clean. I was kept advised of everything each and every step was explained in full before starting. Even though the project went a different way then expected they came in at exactly the bid price. You can go with another company that may bid a bit lower, but you will end up at KrisCo to repair their mistakes.