ASP America's Swimming Pool

We have been using ASP pools for the last year. For the last 2 months, we have had a green pool. Multiple calls to the company to come out and fix the problem so it will be safe for my family to swim have yielded the same result. No change in color - even I know there is algae on the bottom of the pool that is still there. It seemed like they did an okay job during the winter months, when it was too cold to actually use the pool :/ I'm on the verge of switching companies because, if we pay them, I do expect it to be clean.

I read reviews and received recommendations before settling with ASP. My first contact impression tells me a lot about a business. Kara was professional, courteous, and honest. We discussed what I needed and she provided a reasonable quote. She kept her word about how we would communicate and how often. She provided an appointment within a day. It was assigned to Buggy. Text made me aware of his arrival. We spoke briefly and he went to work. I was incredibly pleased with the service he provided and the respectful way approached my home and property. I highly recommend ASP.

After doing some research, we came across ASP and decided to stop by their office. From the beginning, the staff from ASP started by answering every single question we had about swimming pools. They sat with us and addressed all of our concerns prior to choosing them to install our pool. There was never a moment when we felt like they were trying to convince us to get a pool or use their company. It was after that encounter in which we decided to go with ASP. We received quotes from others pool companies, but the experience with ASP felt different in a positive way. We left their office feeling as if we were a part of their family. Leading up to and during the construction contract, the team from ASP continued to answer every single question we had. When unforeseen problems occurred, they swiftly resolved them without inconveniencing us. We are grateful for their patience and professionalism. We would absolutely recommend using ASP!!! Thank you Jack, John, Kara, and Buggy for your patience and professionalism during this process.

First service with this company started 90 minutes ago. Tech shows up, cigarette in mouth (people smoke, I get it), spent plenty of time on his phone. Finished and left. I went to view pool....and found it was far from clean. Was offered by "the office" to send same guy back...the guy who couldn't do it right the first time? Lady at the office couldn't understand why I wouldn't want the same person back and wanted to school me on business (owned 5, but go for it). For additional info, I called this company after having had experience with them during a house transaction during which the OWNER did an amazing job and was super helpful. Their staff isnt held to the same service level, apparently.

I’ve been the market for a pool for the last two years. I met with the major local pool companies and received bids that we completely out of my budget. I ran across ASP and contacted John. He immediately set up an appointment and we discussed what I wanted in a pool (design, hot tube and cost). He quickly came back to me with all of the above and I agreed for ASP to build the pool. From the time we broke ground to completion was two months. John or Jack were at my house supervising when anything was being done! The project turned out to be beautiful and best of all NO SURPRISES! I would highly recommend ASP to anyone wanting to build a custom pool regardless of size or shape. This was an amazingly enjoyable experience! John I