Butler Pool & Spa

Our concrete was done wrong. They added more concrete than asked for so the drains were not used. It was slanted so bad that I can't put any outdoor furniture there. Splattered concrete on my white house. Didn't use a grounded outlet for our outlet. Said they would come back and replace it but didn't. I am having to have someone else to replace it. Broke one of the gages on the pump and glued it back on without telling us. Mr. Butler didn't over see the project so not much supervising. We paid to much for the size pool that we got and the problems. I would not recommend Butler Pool. I noticed the negative reviews don't get put on their website. It they had, we would have not used them.

Scott with Butler Pool & Spa did an amazing job of coordinating the installation of our pool. He was professional throughout this process. He never tried to upsell us. He listened to what we wanted and delivered an amazing product. Make Butler your first and last call. You won't regret it.

This review is long overdue. We had a Butler pool installed spring in 2023. From down payment to full installation, the process took about 3-4 months. Customer service was superb, the staff kept us informed along the way. Pool school with Josh was very clear and informative. Josh was very patient to ensure our full understanding. There were a couple of small issues after installation, one was a year later. Both were repaired without incident. Butler customer service was top notch! Since 2023 we have received many compliments on our pool and several comments noting the integrity of Joe Butler. We love our Butler pool and recommend to anyone looking to get a fiberglass pool.

Professional and thorough! Butler pool and spa provided all the information we needed to make an informed first pool purchase. The installation was organized and neat. The 3 day process did not interrupt our day to day routine. They were clean and professional. Also, Josh, our pool teacher, was thorough in his explanation and teaching of how to clean the pool filters, on how to operate the pool and jacuzzi heater, and most importantly on pool water health. Very professional and we highly recommend them. The Woods Ohana (family), Red Banks, MS.

Exemplary Craftsmanship and Unparalleled Service: A Remarkable Experience with Butler Pools & Spa Introduction: I recently had the pleasure of working with Butler Pools & Spa to install a fiberglass pool in my backyard, and I am thrilled to share my exceptional experience. From the moment I contacted them to the final touches on my stunning pool, this company demonstrated unparalleled craftsmanship, professionalism, and customer service. In this review, I will highlight the outstanding qualities that make Butler Pools & Spa the go-to choice for anyone seeking a top-notch fiberglass pool installation. 1. Superior Quality and Craftsmanship: Joe Butler truly excels in delivering superior quality and craftsmanship. The attention to detail and precision in their work is evident in every aspect of my pool. From the flawless finish of the fiberglass shell to the seamless integration of features such as steps, benches, and water features, every element is meticulously executed. The pool's structural integrity and durability are unmatched, providing me with peace of mind knowing that I have a long-lasting investment. 2. Extensive Design Options: One of the standout features of Butler Pools & Spa is their extensive range of design options. They offer a wide selection of pool shapes, sizes, and customizable features, allowing homeowners to create a pool that perfectly suits their preferences and complements their outdoor space. The knowledgeable design team worked closely with me to understand my vision and provided valuable insights to enhance the overall aesthetics and functionality of my pool. The end result exceeded my expectations, and I now have a unique and visually stunning pool that stands out in my neighborhood. 3. Seamless Installation Process: The installation process with Butler Pools & Spa was nothing short of seamless. Their team of skilled professionals arrived promptly and efficiently carried out the installation with precision and expertise. They meticulously prepared the site, ensuring proper excavation and leveling, and then expertly placed the fiberglass shell into position. The entire process was completed within the estimated timeframe, and the team left my property clean and tidy. Their professionalism and attention to detail were truly commendable. 4. Exceptional Customer Service: Throughout the entire project, Joe Butler, Renee, Freddy, Josh, & Blake demonstrated exceptional customer service. From the initial consultation to the final walkthrough, their team was responsive, friendly, and always willing to address any questions or concerns I had. They kept me informed at every stage of the process, providing regular updates and ensuring that I was satisfied with the progress. Their commitment to customer satisfaction is truly commendable and sets them apart from other companies in the industry. Conclusion: In conclusion, my experience with Butler Pools & Spa has been nothing short of outstanding. Their commitment to superior quality, extensive design options, seamless installation process, and exceptional customer service have made them the epitome of excellence in the fiberglass pool industry. I wholeheartedly recommend Butler Pools & Spa to anyone seeking a reliable and reputable company for their pool installation needs. With their expertise and dedication, they will undoubtedly transform your backyard into a breathtaking oasis that you can enjoy for years to come. The Peterson Family