Kevin Conway
Oh my God, they were great. Totally educated me on how a hot tub is supposed to run. I was doing it all wrong. These guys are the best.
FeaturedTaking CallsPool & Hot Tub Companies in Southfield, Michigan
Best Hot Tub Store
Best Hot Tub Store
Best Hot Tub Store is based in Farmington, Michigan, and sells Aspen Spas hot tubs and swim spas. Its GS Plus line includes a 24-hour circulation pump and an upgraded lighting package.
Business Highlights
- It has over four decades of experience in hot tub sales and service.
- The company says its repairs are performed by factory-trained personnel.
Service Area
Michigan.
Featured Local Business
Best Hot Tub Store is one of 5 pool & hot tub companies ProsGrade lists in Southfield, Michigan.
Featured
Featured on ProsGrade
Listing details
6 services listed, including Hot tub sales, Swim spas and Hot tub repairs. Open 7 days a week. Rated 4.9 from 31 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Best Hot Tub Store compares with the other 4 pool & hot tub companies on ProsGrade in Southfield, using public Google ratings and review counts.
- Ranks in the top quarter of the 5 Southfield pool & hot tub companies on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, well above the 4.3 average of other Southfield pool & hot tub companies on ProsGrade.
- The only one of the 5 Southfield pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
6 services- Hot tub salesAspen Spas; GS Plus and VS models
- Swim spasPARTY S.W.I.M. models in 13- and 16-foot sizes
- Hot tub repairsIssue diagnosis and repair work
- Routine maintenance
- Water care assistance
- Water care products, parts and accessoriesFilters, covers and steps
Reviews
What customers say
Customers describe patient, low-pressure guidance and clear explanations during the purchase process. One customer says delivery and setup went as promised, and that the team made sure the customer knew how to use and care for the tub before leaving.
Customer Reviews
Justin Bahri
I recently purchased a new hot tub from here and had a great experience. As a first-time buyer, I had a lot of questions, and the owner took the time to walk me through everything without any pressure. It’s clear they really know their stuff and genuinely care about helping customers make the right decision.
The entire process was smooth from start to finish. I’ll definitely be referring friends and family—highly recommend if you’re looking for expertise and great service.
Ross Majdob
I couldn’t be happier with my experience here. From the first time I walked in, I felt welcomed and never pressured. John answered every question I had, and made sure I felt confident about my decision instead of rushed into a sale.
He explained everything in a way that was easy to understand — from choosing the right model to what maintenance would look like long term. When delivery day came, everything went exactly as promised. The setup was smooth, on time, and they made sure I knew how to use and care for my hot tub before leaving.
What stood out most was how genuine and helpful John was throughout the entire process. It felt like he truly cared about my experience, not just the transaction. I’d absolutely recommend them to anyone looking for a hot tub and great customer service to go with it.
Amber Potter
John made the process of buying my new hot tub easy! Great quality and the best deal around. Very professional and helpful, answered all my questions and concerns.
Brooke Grussner
Fantastic experience at Best Hot Tub Store.
John was incredibly friendly and took the time to walk us through all of our options. He was very knowledgeable about the products and clearly explained the differences in features, quality levels, and price ranges.
They have a solid range of tubs at various price points, all available in-store to see and compare. We were able to find exactly what we were looking for within our budget.
They were very accommodating with scheduling delivery and setup and have been available to answer any questions along the way. It’s also reassuring to know they have an in-house service department for any future maintenance needs.
They clearly know what they’re doing. We’re very happy with our purchase and looking forward to enjoying our new tub.
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Frequently Asked Questions
Does Best Hot Tub Store service hot tubs bought elsewhere?
Yes. Its repair and maintenance service is available for spa units whether or not they were purchased from the store.
Can buyers compare hot tubs in person at Best Hot Tub Store?
One customer reports that tubs at various price points were available to see and compare in the store.