Full-service pool and spa company offering design/build, renovations, hot tub sales, maintenance, and store support with water testing and supplies Serving homeowners across Southington, Connecticut.
Local team with showroom support, in-house service technicians, and a track record of guiding first-time owners. Offers coordinated projects from concept to maintenance, with communication through the office and store staff Local experience that helps homeowners across Southington, Connecticut compare a more region-aware provider.
Based in Guilford and serving nearby New Haven County and Connecticut shoreline communities.
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Custom pool design and build; pool renovations and liner replacement; hot tub sales and setup; equipment installation and repairs (pumps, heaters, filters, automation); leak detection and liner wrinkle repair; seasonal openings and closings; water testing and chemicals; safety covers and accessories; outdoor living features noted on company site.
Recent reviews highlight helpful in-store guidance, clear communication, and effective service visits that resolve issues quickly. Long-time customers note consistent water testing advice and dependable maintenance. Several comments praise complex backyard builds and renovation work. A small number of reviews mention difficulty obtaining pricing information by email.
I think the merit of a company is based on their performance when you really need them. I took on a pool DIY which was above my level and my pool party hanging in the balance. Thanks to solid in store service from Jamie, followed by amazing service work by Jamie and Chris and especially to Austin and Omar the pool was up and running and the party was a success. Very grateful for their service team.
I can’t say enough good things about Aquatic Pool & Spa! As a first-time hot tub owner, I was honestly a little nervous about how difficult ownership and maintenance might be, but the entire team made the process incredibly easy from start to finish.Jayme was extremely helpful and knowledgeable during the sales process, answering all of my questions and helping me choose the right hot tub. After delivery, Joe and Domenic made several visits to my home to make sure everything was working perfectly. They truly went above and beyond, taking the time to explain everything and making sure I felt comfortable and confident operating the spa.Everyone at Aquatic Pool & Spa has been a pleasure to deal with. Their customer service is outstanding, and it’s clear they genuinely care about their customers long after the sale is complete.The hot tub itself is amazing, and owning it has been much easier than I ever expected thanks to Aquatic’s support. I highly recommend Aquatic Pool & Spa to anyone looking for a hot tub or pool. Their knowledge, professionalism, and customer service are truly the best!
I have been a customer of Aquatic Pool & Spa for probably close to 20 years and I have found their service to be outstanding. From the advice I receive from their water testing to their pool maintenance and service, I believe they are second to none. The staff is very helpful, polite and professional which I feel makes them a business that anyone would enjoy working with.
I cannot say enough AMAZING things about Aquatic Pools and Spa! They took on an incredibly complex backyard project and absolutely knocked it out of the park. From day one, their professionalism, expertise, and attention to detail were on full display. Every step of the process was handled with care, creativity, and a level of dedication that truly set them apart. The final result is nothing short of breathtaking — a complete backyard transformation that far exceeded anything we imagined. The design is gorgeous, the craftsmanship is top-tier, and my family now has an outdoor space we’ll enjoy for many, many years. If you’re looking for a pool company capable of delivering excellence on even the most challenging projects, this is the one.What really elevates this company is their exceptional customer service. They were always available, always responsive, and always willing to go the extra mile to make sure I felt informed and confident throughout the entire journey. Their commitment to client satisfaction is unmatched, and it shines through in every interaction and every detail of their work.Several people deserve special recognition for going above and beyond. Tom led the project with unwavering dedication and ensured the final product was nothing short of outstanding. Maria, Amanda and Kelly in the office were incredibly supportive and organized, making communication effortless. The pool team, led by Steve and Brian, brought remarkable skill and precision to every phase, and the additional work coordinated by Nick and RJ — from the landscaping to the outdoor kitchen, fireplace, and fire-pit — tied the entire space together beautifully. Their teamwork created a seamless, stunning outdoor oasis.Thank you to the entire Aquatic Pools and Spa team for your hard work, passion, and professionalism. You’ve created a space my family will cherish for years, and I’m truly grateful for everything you put into this project.
Aquatic pool and spa was extremely helpful with the complete purchase process on our hot spring hot tub. They walked us through every option from beginning to end and help select the hot tub that best fit our needs
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