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FeaturedPool & Hot Tub Companies in Spokane Valley, Washington

Northwest Spa & Pool

Top Spot in Spokane Valley Today 4.70 (79 reviews)(509) 922-0131

Northwest Spa & Pool

Northwest Spa & Pool is a Jacuzzi spa retailer in Spokane Valley, with a hot tub range that includes the J-509, J-508L and J-508 models in the J5 collection. Its product lineup also includes swim spas, saunas and cold plunge systems, alongside services for spa and pool care.

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Business Highlights
  • It identifies itself as a local Jacuzzi expert.
  • Factory-trained Jacuzzi technicians provide diagnostics and warranty work.
Service Area

Spokane Valley.

Featured Local Business

Northwest Spa & Pool is one of 4 pool & hot tub companies ProsGrade lists in Spokane Valley, Washington.

Featured
Featured on ProsGrade
Listing details

10 services listed, including Jacuzzi hot tub sales, Delivery and placement and Full setup and start-up. Open 5 days a week. Rated 4.7 from 79 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Northwest Spa & Pool compares with the other 3 pool & hot tub companies on ProsGrade in Spokane Valley, using public Google ratings and review counts.

  • Ranks in the top half of the 4 Spokane Valley pool & hot tub companies on ProsGrade by Google rating and review volume.
  • Rated 4.7 on Google, at or above the 4.5 average of other Spokane Valley pool & hot tub companies on ProsGrade.
  • Has more Google reviews (79) than 2 of the 3 other Spokane Valley pool & hot tub companies on ProsGrade.
  • One of 2 Spokane Valley pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

10 services
  • Jacuzzi hot tub salesPersonalized model guidance
  • Delivery and placementSite planning for safe, service-friendly placement
  • Full setup and start-up
  • Spa service and repairDiagnostics, warranty work and long-term performance care
  • HydroCare water careSpa cleaning, balancing, filter care and mineral-system support
  • Deep cleans and drain/refillsSeasonal or as-needed full-system refreshes
  • Pool cleaning and maintenanceRoutine or seasonal cleaning, water balancing and filter care
  • Pool equipment repairPumps, heaters, filters and circulation systems
  • Pool opening and closingSeasonal preparation and winterization
  • Pool and spa chemicalsBioGuard sanitizing and balancing chemicals

Reviews

What customers say

Customers describe the staff as helpful, with one also calling the service family-style. One homeowner describes a spa replacement in which the company arranged crane placement on a second-floor deck, and says the installers patiently explained setup and operation; another says a technician diagnosed and fixed a power problem within a few hours. One customer says a promised call about a hot-tub leak never came after a follow-up, and that there was still no call two weeks later.

Customer Reviews

Joseph Speranzi

I’ve been dealing with NW Pool & Spa for a few years now. Excellent staff and new owners providing outstanding, family-style service. Their prices are competitive and their knowledge sets the benchmark for expertise in the pool & spa industry. Very good company…I highly recommend them!
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M Ed

Nice staff here, very helpful. However, tried to finance a hot tub, was told my DTI was unacceptable. Went to pool world instead and ended up with a nicer hot tub and a free Traeger for the same price. Paid that hot tub off in 6 months.

R Oberdorf

I called about a leak in our hot tub. Annette asked me to text photos which I did. I even added labels to them in Photoshop to show the whole set-up. She said Greg would call me about coming out. I waited and finally called back. Again she said Greg would be calling me asap. Two weeks later still no call. (I waited because our tub was originally purchased here.) I finally went searching and found Home Environments (they were amazing). I understand if people are just too busy but it'd be nice to know. I wasted a lot of time thinking they really would call back.
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Jack D

We purchased a home in Spokane in 2014 with a Spa that had been sold and installed by Northwest. They were fantastic with helping us maintain it and finally this year we replaced it with a new Spa. The team at Northwest arranged everything - including a crane to remove the old spa and place the new one on a second floor deck. Mike and Pat (install team) finished the setup yesterday. These guys are thorough, careful, and do such a great job. My wife commented on how patient they were in explaining everything in detail regarding the setup and operation of the new Spa. A great family owned business. Greg and Laura never disappoint. I would recommend Northwest without any hesitation. Jack D
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Dan Perry

Great experience. We bought our hot tub about a year ago from Northwest Spa and Pool. This past week we had our first and only problem with the tub. We lost power to the tub, and with the cold temps I was worried about the water freezing. I called first thing in the morning. They had someone out a few hours later who diagnosed the problem, fixed it, and had us up and running again. Turns out it was just a fluke issue which was easily resolved. Great service in a timely manner. These guys are great to work with. Thank you!
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Frequently Asked Questions

Does Northwest Spa & Pool offer financing?

Financing is available.

Is water testing free at Northwest Spa & Pool?

Water testing is complimentary for customers who purchase their chemicals from the company.

What does Northwest Spa & Pool include in a full spa setup?

A full setup includes system checks, electrical coordination and an initial water balance.