Business ProfilePool & Hot Tub Companies in Springfield, Missouri
Fishel Pools
Fishel Pools
Fishel Pools is a custom swimming pool company founded by Craig Fishel in 1976 and based in Springfield. It builds custom pools, including infinity-edge pools and geometric designs, and provides pool maintenance and repairs. Its retail store offers pool chemicals, accessories and parts.
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Business Highlights
- Fishel Pools is family-owned and operated.
- Its weekly-service technicians are CPO-trained and certified.
- Fishel Pools says it was the area's first pool builder to introduce computer water analysis and computerized pool design.
Service Area
Springfield, Nixa, Branson, Rogersville, Willard and Ozark.
Active Business Listing
Fishel Pools is one of 12 pool & hot tub companies ProsGrade lists in Springfield, Missouri.
Active
Public local listing
Listing details
12 services listed, including Custom pool construction, Weekly pool service and Pool opening. Open weekdays, closed on weekends. 33 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Fishel Pools compares with the other 11 pool & hot tub companies on ProsGrade in Springfield, using public Google ratings and review counts.
- One of 12 Springfield pool & hot tub companies on ProsGrade.
Services Covered
12 services- Custom pool constructionInfinity-edge pools and geometric designs
- Weekly pool servicePoolife water-chemistry products; brushing, vacuuming and equipment inspection
- Pool openingCover removal and storage; fittings and equipment replacement; water-chemistry balancing
- Pool closingBrushing and vacuuming, basket cleaning, water-chemistry correction and equipment inspection
- Pool repairsPumps, heaters, filters, plumbing leaks and damaged equipment
- Total pool renovation
- Vinyl liner replacement
- Tile and/or coping replacement
- Plaster resurfacing
- Pool inspections
- Water testing
- Automatic pool cleaner repair
Reviews
What customers say
One customer praised the pool build and ongoing maintenance, while another valued weekly service, communication and prompt attention to problems. Two other customers reported problems: one described poor communication and said the heater installation was unfinished on Tuesday and completed Wednesday; the other reported cigarette waste around the pool, glass dropped into it, unattended equipment, late or incomplete maintenance visits, and advice about pool shock during swimming that the customer considered contrary to safety protocols.
Customer Reviews
Clay Wilkerson
I don’t even know where to begin here. If I could post 0 stars I would. I wouldn’t let this company touch my daughter’s Malibu Barbie pool. Had them install a pool heater. Called them 4 times for the estimate and finally got it. Was told it’d be installed on a Friday but needed half payment first. Okay cool. Waited and waited for the bill. I had to call back the next day and ask to pay the bill. On Friday someone came and dropped off the heater. Didn’t tell us they were there or when they left. Had to call the office to see what was up. “Oh they’ll be back out Tuesday to finish. They came out Tuesday but didn’t get it finished. Again no one told us they were there or when they left. Wed they finally finished install. Again didn’t tell us they were there or left. Never showed us how to use the heater. Just sat the owners manual on top of the heater. I tried to talk to one of the repairmen but mid sentence he walked off. This was the worst experience ever.
Cassie Dimmick
We had Fishel Pools open our pool this year and they have been doing weekly service for our pool for several weeks now. We are so happy with their service, communication and prompt attention to any issues we have. The owner is awesome to work with and I am so happy!
jonas tetlow
In my experience, individuals have conducted business while smoking and leaving cigarette waste around the pool and workspace. Glass has been dropped into the pool, and equipment has been left at times unattended. I believe this creates an unprofessional reputation, experience, and safety concern for those interacting with the company. When maintenance is needed in the pump room representatives have arrived past stated times and have left without fulfilling the job or communicating clearly to those who are guarding and helping to sustain the pool functions. At times some of the stated advice from representatives has been counter to safety protocols such as the amount of shock put into the pool while patrons are swimming. I hope that the efforts of the company improve and would be happy to return to share an updated review of increased professionalism, safety, communication, and expertise.
John Cannefax
The crew at Fishel pools are experts in their field. I had 2 other companies come to figure out the pool heater, both said you have to replace it. But "G" man showed up last (thank god) in 15 - 20 minutes he had it going...the man!! Only crew I will have work on my pool from here on. Thanks Fishel!!
Bob Bach
Craig and Ryan Fishel built our pool at our lake home they made construction an enjoyable experience. The finished project is absolutely beautiful. The person from Fishel Pool that maintains our pool, Brice Lacy is a perfectionist and it is always clean and crystal clear. We have had several pools over the years but this company is the best. I highly recommend them.
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Frequently Asked Questions
What does Fishel Pools do if weekly service finds a problem?
It creates a work order for a certified technician to address the issue.