Local pool and spa store and contractor offering installations, equipment upgrades, seasonal service, and water care support from a Springfield, Illinois storefront.
Local knowledge of Central Illinois conditions, a walk-in store for same-day supplies, and coordinated project management for pool builds and equipment work. Clear communication from estimate through completion and support for routine maintenance.
Springfield and nearby Central Illinois communities including Chatham and Auburn.
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Services include in-ground and above-ground pool installation, hot tub sales, liner replacement, pool openings/closings, equipment upgrades (pumps, heaters, filters), leak checks, safety covers, and water testing with chemicals and parts in stock.
Reviews highlight courteous staff who answer questions thoroughly and provide practical help in the store and on-site. Several customers mention prompt scheduling and follow-up, including help during busy periods and holidays. Project reviews note accurate estimates and reliable coordination with subcontractors. In-store experiences often mention friendly assistance and going the extra mile for families.
I can hardly believe that the coated chocolate candy (trademark respective of Mars™? Inc) is in the business of selling pools and/or spas. What a notion, what an idea, what a revelation, what a conundrum to which there is no ready answer! Such is the way of the world, for the greatest mysteries cannot be solved by mere logic. We must unlearn all that we know, and only then will we tread the path of true enlightenment.
They are the best. Came out on a holiday weekend when I trouble with my heater. They came out promptly and fixed the heater. So courteous and professional.
If I could give 10 stars, I would. Casey, Matt, and everyone who worked on our pool were exceptional. We did not want or need the biggest and most fancy pool. We are certainly not big fancy people. But, the service and expertise that were provided every step of the way were always top notch! The estimate was accurate and fair, the subcontractors for concrete, electrical and gas installation were all fabulous, and no question ever went unanswered. Phone calls and texts were returned in a timely fashion, and we were kept informed on the process at all times. The attention to detail and continuing support after project completion is beyond compare. I'm not always easy to impress, but there's no question that's exactly what M&M has done.
After a 6-day trip the daughter who was to be taken care of my pool forgot about it you can only imagine the color of green it was. I headed straight to M&M pools. I want to publicly thank M & M and especially my new best friend Dave who worked with me all week long calling me on the phone answering questions testing my water it really meant a lot and I would recommend their staff to anyone who has a pool because I would have spent triple the amount if I would have followed the internet M&M pool thank you from the bottom of my heart , especially Dave, your a doll, see you next spring as you suggested!! FANTASTIC service all around!!!
These are the nicest, most helpful people.We’ve been in probably 4 times and every time is great customer service. I was just in and my baby started fussing, they offered to carry my things to the car so I could nurse the baby. He even started my car for me and set the air conditioning on. Totally above and beyond!
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