Kb Mac
Awesome service and knowledgeable staff…can’t go wrong with this hot tub store
FeaturedPool & Hot Tub Companies in St. Catharines, Ontario
Niagara Hot Tubs
Niagara Hot Tubs
Niagara Hot Tubs is a hot tub retailer in St. Catharines serving the Niagara Region and surrounding communities. Its Bullfrog spa selection features the JetPak Therapy System™. The business provides spa installation and ongoing water-care support and maintenance guidance.
Business Highlights
- Family-owned and operated.
Service Area
St. Catharines, the Niagara Region and surrounding communities.
Featured Local Business
Niagara Hot Tubs is one of 9 pool & hot tub companies ProsGrade lists in St. Catharines, Ontario.
Featured
Featured on ProsGrade
Listing details
7 services listed, including Hot tubs and swim spas, Spa installation and Spa accessories. Open Monday to Saturday. Rated 4.8 from 130 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Niagara Hot Tubs compares with the other 8 pool & hot tub companies on ProsGrade in St. Catharines, using public Google ratings and review counts.
- Ranks in the top quarter of the 9 St. Catharines pool & hot tub companies on ProsGrade by Google rating and review volume.
- Rated 4.8 on Google, well above the 3.9 average of other St. Catharines pool & hot tub companies on ProsGrade.
- Has more Google reviews (130) than 6 of the 8 other St. Catharines pool & hot tub companies on ProsGrade.
- One of 2 St. Catharines pool & hot tub companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
7 services- Hot tubs and swim spasBullfrog, Cal Spas, Be Well Canada Spas and Maple Spas.
- Spa installation
- Spa accessoriesSpa steps, cover lifters, filters and safety rails.
- Water-care productsEveryday sanitizers and specialty treatments.
- Spa fragrancesA variety of scents.
- Spa care supportWater chemistry, maintenance and troubleshooting.
- Curbside pickupHot tub and swim-spa chemicals and water-care products.
Reviews
What customers say
Customers describe the staff as knowledgeable and the buying process as easy. One customer credits Doug with patiently helping choose a spa and explaining setup and chemicals; another says the seller made sure the tub was in good condition before pickup.
Customer Reviews
Andy Fish
Niagara Hot Tubs excel in the quality of products provided and go above expectations in service. I would definitely recommend them to anyone who is in the market for a hot tub or already has one. They are A+++.
Taylor Venditti
We recently bought a hot tub from this company and the experience was amazing from beginning to end. Everything was handled so easily, and we always felt well taken care of throughout the process. The team was super knowledgeable and made sure we felt confident before bringing it home. The hot tub has been such a great addition to our backyard. We’ve been using it all the time already!
Tyler Epp
I recently purchased a hot tub and couldn’t be happier with it! The entire process was smooth and easy from start to finish. The seller was honest, helpful, and made sure everything was in great condition before pickup. The hot tub itself is even better than expected — clean, works perfectly, and looks amazing in my backyard. I’ve already been enjoying it and would definitely recommend buying from them!
The owner Mike was wondering and friendly.
The staff are always helping with water samples and any info needed. Would highly recommend buying your hot tub from them!
jordan h
If you are looking for great prices along with excellent customer service this is the place to be!
Doug and the rest of the team were extremely patient with me as I took months decided which spa was best for us. We ended up choosing the Bullfrog A6 Timber with two pumps.
They walked me through the set up and chemical process, answered all of my phone calls, and gave me tips and advice on how to get the most life out of the spa, and the filters.
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Frequently Asked Questions
What does Niagara Hot Tubs' Bullfrog JetPak Therapy System let owners adjust?
It lets spa owners select massage options, move them from seat to seat and upgrade at any time.
How does curbside pickup work at Niagara Hot Tubs?
Orders are prepaid by credit card at the time of the call, with a specific pickup time arranged; two hours' notice is requested before arrival.
Does Niagara Hot Tubs offer water testing?
Water testing is unavailable at this time.