Ace Pools

Extremely pleased with the Ace Pools throughout the process of getting our new pool in. Highly recommend working with Ross and Andrew. They worked tirelessly to meet our goal of being ready for World Cup parties. The Pool School from Joe at the end was the perfect final touch!!

ACE Pools just opened my pool—in the rain, no less—and I couldn’t be happier. Sean and Mike were amazing: efficient, professional, and super thorough. They didn’t cut corners, paid attention to every detail, and even went above and beyond with a few extras. Despite the weather, they stayed positive and got everything done perfectly. Highly recommend!

ACE Pools installed my pool and landscaping 3 years ago and it cost me roughly $140k. The pool was leaking from day 1 and they returned 6 times over 2 years but couldn't find the leak. They advised me to call a company specializing in leak detection, which I did and they charged me $500 to find a small crack in the stairs. Ace pools refused to inspect the crack and immediately said it was my fault, refused to repair it and they refused to cover the $500 fee from the other company. Bottom line I spent $140k for a lousy install and even worse service. In addition, Andrew Hobbs who is in charge of landscaping refuses to replace 3 pavers his employees damaged by setting the pressure washer too high. We held back the final $5000 payment until it was fixed but they threatened to not honour the pool warranty if we didn’t pay. So we paid and Andrew never replaced the damaged pavers. Be careful who you hire. The most expensive is not always the best.

A Heartfelt Thank You to Ace Pools from the TNT Foundation On behalf of the TNT Foundation, we want to express our deepest appreciation to Ace Pools for their incredible support and generosity toward our mission over the years. Their commitment to helping the community goes far beyond pools, they’ve shown what true community spirit looks like. Ace Pools has played a major role in supporting our fundraising efforts and helping kids get the opportunity to play organized sports through our partnership with Canadian Tire and Canadian Tire Jumpstart Charities. Their contributions help ensure that every child, regardless of financial circumstances, has access to the equipment, programs, and facilities they deserve. Their dedication, generosity, and ongoing community involvement make a real difference, not just to our foundation, but to countless families and young athletes. From all of us at the TNT Foundation, thank you Ace Pools! For being such an amazing partner and for helping us continue to make a positive impact in our community.

Last summer we had Ace Pools build out our backyard getaway - the entire experience was A+; from the initial sales consultation, to planning, to the transition of work from hardscape, to pool, to landscape, and everything in between....just a consistently high level of customer service. As with any project of this size and scope, there were bumps along the way - but these were all out of Ace's control. The one thing that will stick with us is that they were with us all the way and were extremely helpful in finding solutions to ultimately get us to the finish line. We couldn't be happier with the finished product, and all of our after-project needs have been met promptly and with a smile.